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support

Description

Kanal is an innovative automation platform for WhatsApp that aims to elevate your messaging approach into a powerful tool for generating sales. This platform enables businesses to fully leverage WhatsApp's capabilities to effectively connect with potential customers, convert leads into sales, and streamline their customer service processes. Among its standout features are: Smart Campaigns: Initiate focused WhatsApp campaigns specifically designed to meet customer preferences, enhancing engagement through tailored messaging. Automations: Ensure round-the-clock immediate responses and develop personalized scenarios to create unique customer experiences at scale. Multi-User Collaboration: Enhance teamwork and customer service strategies through improved communication among team members. Custom Conversations: Tailor interaction flows to resonate with your brand's identity and the specific journey of your customers. Comprehensive Reporting: Access detailed insights on how campaigns are performing along with metrics related to customer engagement and return on investment. Chatbot Integration: Streamline the handling of common queries while offering prompt assistance. QR Code Generator: Effortlessly produce and distribute WhatsApp contact information for easier customer access. Kanal not only simplifies the messaging process but also empowers businesses to build stronger relationships with their audience.

Description

We know the importance of a conversation to a business. Teambox was created after extensive research on the market for similar products and services. We wanted to make sure that we covered all the bases for businesses that want to go above and beyond to provide the best customer experience and a collaboration tool for teams. Bring your entire team onto a single platform to manage customer queries in WhatsApp and Facebook Messenger. Create Departments for your team to be organized. You can also route specific chats to departments based on the context of the message or the customer attribute values, such as a user asking a question about a product to the appropriate department or user.

API Access

Has API

API Access

Has API

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Integrations

Shopify
WhatsApp
Calendly
Facebook Messenger
Formsite
Freshdesk
GitHub
Google Drive
Google Forms
Greenhouse
IFTTT
Integrately
Trello
Wix
WooCommerce
Zendesk
Zoho Desk
Zoho Forms
realtor.com

Integrations

Shopify
WhatsApp
Calendly
Facebook Messenger
Formsite
Freshdesk
GitHub
Google Drive
Google Forms
Greenhouse
IFTTT
Integrately
Trello
Wix
WooCommerce
Zendesk
Zoho Desk
Zoho Forms
realtor.com

Pricing Details

$49/month
Free Trial
Free Version

Pricing Details

$14 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kanal

Founded

2024

Country

France

Website

www.getkanal.com

Vendor Details

Company Name

Picky Assist

Founded

2018

Country

United States

Website

pickyassist.com

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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