Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kamailio® is an open-source SIP server, which evolved from the earlier OpenSER and SER, and is distributed under GPLv2+, capable of managing thousands of call setups each second. This robust platform can be utilized for constructing extensive systems for VoIP, real-time communication, presence, WebRTC, instant messaging, and various other applications. Additionally, Kamailio is well-suited for scaling SIP-to-PSTN gateways, PBX systems, or media servers such as Asterisk™, FreeSWITCH™, or SEMS with ease. Its extensive feature set includes support for asynchronous TCP, UDP, and SCTP, secure communication through TLS for voice, video, and text, as well as WebSocket compatibility for WebRTC. The server supports both IPv4 and IPv6, offers simple instant messaging and presence capabilities with an integrated XCAP server and MSRP relay, and enables asynchronous operations. Furthermore, it includes IMS extensions for VoLTE, ENUM functionality, DID and least cost routing, load balancing, and routing failover. Kamailio also provides comprehensive accounting, authentication, and authorization features, while supporting a variety of backend systems, including MySQL, Postgres, Oracle, Radius, LDAP, Redis, Cassandra, MongoDB, and Memcached. All these capabilities make Kamailio a versatile choice for modern communication infrastructures.

Description

Compunetix’s Video Call Center is a web solution built using dynamic WebRTC technology. It allows video connections with just one click, without the need for any downloads. Users can connect video from any device with support for PSTN audio integration to WebRTC. VCC provides call center functionality such as intelligent routing, multiple queues and call transfer. Security is a top priority. Support for encrypted video connections, and HIPAA compliance are available for telehealth apps. The platform can be deployed on a cloud-based system or as a dedicated solution. VCC's simple video interfaces simplify communication and streamline the experience for users. Other features include real time video call transfer and automated queuing. Real-time dashboards and reporting are also available. Multi-party calling capabilities, multi tenant support, call monitoring and advanced collaboration functionality like application sharing, file transfers, and chat are also available.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

360 Monitoring Yes 
Apache Cassandra Yes 
Asterisk Yes 
Fonimo Yes 
FreeSWITCH Yes 
LDAP Yes 
MongoDB Yes 
MySQL Yes 
Oracle Cloud Infrastructure Yes 
PostgreSQL Yes 
Radius Yes 
Redis Yes 
WebRTC No 
memcached Yes 

Integrations

360 Monitoring No 
Apache Cassandra No 
Asterisk No 
Fonimo No 
FreeSWITCH No 
LDAP No 
MongoDB No 
MySQL No 
Oracle Cloud Infrastructure No 
PostgreSQL No 
Radius No 
Redis No 
WebRTC Yes 
memcached No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kamailio

Founded

2001

Country

United States

Website

www.kamailio.org/w/

Vendor Details

Company Name

Compunetix

Founded

1968

Country

United States

Website

www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/

Product Features

PBX

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Alternatives

Alternatives

Asterisk Reviews

Asterisk

Sangoma Technologies
Vidaoo Reviews

Vidaoo

Xenialab - INGO