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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Stop adjusting your business needs to conform to your ecommerce platform. Instead, create a distinctive visual and user experience that differentiates you from your rivals. Our powerful integration capabilities enable seamless connections with all your current systems. With our user-friendly and comprehensive site administration tools, you have the authority to implement changes swiftly, allowing you to capitalize on market opportunities as they arise. Utilizing our cloud-based architecture, we can craft a tailored solution that fits your specific requirements and can be scaled rapidly when necessary. Time is of the essence in business. Our goal is to have your operations up and running within 8-12 weeks, enabling you to start generating revenue sooner. Seize business opportunities and develop new features swiftly and effectively. By maximizing your potential, you can create exceptional ecommerce experiences that align perfectly with your business objectives, fostering growth and innovation. Ultimately, the right platform can transform your business and help you stay ahead of the competition.

Description

Ulysses represents a cutting-edge, web-based customer service platform that can be seamlessly implemented in public cloud environments, private cloud settings, or directly on client sites. This solution outperforms competitors by delivering rapid and effective results without sacrificing quality. What sets Ulysses apart is its ability to continuously evaluate and track your success through its innovative, patented SLA-driven workflow action engine. By utilizing Ulysses, businesses can significantly cut down on the costs associated with customer interactions, thereby enhancing both profitability and customer satisfaction. Additionally, Ulysses Sales & Marketing functions as a robust CRM (Customer Relationship Management) tool, designed to optimize business processes efficiently. It encompasses all necessary data to effectively manage, forecast, and report on sales throughout every phase of the sales life cycle, ensuring that businesses can operate at peak efficiency. This comprehensive approach not only streamlines operations but also fosters deeper customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Feedonomics Yes 

Integrations

Feedonomics No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Kalio

Founded

1999

Country

United States

Website

www.kaliocommerce.com

Vendor Details

Company Name

QMS Software

Founded

1997

Country

Ireland

Website

www.qms-software.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management No 
Customer Accounts No 
Data Security Yes 
Email Marketing Yes 
Inventory Management No 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management No 
Product Configurator Yes 
Promotions Management Yes 
Returns Management No 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Sales Force Automation

Call Management Yes 
Campaign Management Yes 
Channel Management Yes 
Commission Management Yes 
Contact Management Yes 
Contract Management Yes 
Customer Database Yes 
Email Marketing Yes 
Field Sales Management Yes 
Lead Management Yes 
Opportunity Management Yes 
Performance Metrics Yes 
Proposal Generation Yes 
Referral Tracking Yes 
Sales Forecasting Yes 
Territory Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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