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Description

Deliver timely and secure transactional messages, OTPs, and promotional content directly to your customers' mobile devices. Our platform supports IVR, Click-to-Call, call forwarding, call recording, and call masking, making it suitable for any application, platform, or website. Engage with your customers on leading instant messaging apps and easily share media files. Enhance your customer interactions by automating engagement flows with AI-driven chatbots designed for scalability. Create communication workflows across multiple channels using our user-friendly drag-and-drop visual editor, or opt for our ready-made templates. While our support team is always available, you will likely find everything you need to manage independently. We prioritize enterprise-level security, especially for clients in tightly regulated industries. Our technology is built to expand any communication channel without restrictions, ensuring you can reach your audience effectively and efficiently. Plus, with our innovative features, you can streamline your customer engagement like never before.

Description

Wavix provides a dependable, scalable communication platform that supports various channels. You can rapidly establish voice and messaging capabilities through either an API or a user-friendly interface. From payment reminders and promotional offers to emergency alerts and surveys, Wavix opens up innovative communication avenues that are designed to enhance business growth while ensuring efficiency. Each feature is accessible through a straightforward RESTful API, which requires minimal coding knowledge, making transitions easy. Our API-driven omnichannel gateway allows you to connect with customers through voice calls, SMS, and popular instant messaging applications. Designed with developers in mind, our network is robust and redundant at every level. You can achieve international connectivity while maintaining full control from start to finish. We offer ready-to-go communication solutions suitable for a wide range of applications. You can dive right in with just a few clicks and no coding necessary. Launch marketing initiatives, conduct polls, administer surveys, implement IVRs, send mass notifications, and much more. You have the option to create custom workflows or utilize pre-designed templates, and you can build, test, and integrate call actions effortlessly with a drag-and-drop interface or through our API. This flexibility ensures that your communication strategies are tailored to your unique business needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Armour365
Aura365
Automate365
EFMFM
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Fyno
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Google Workspace
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Kylas
Ngage
OpenCart
Raven
Salesforce
Talentum
WebEngage
Zendesk
Zoho CRM

Integrations

Armour365
Aura365
Automate365
EFMFM
Eloqua
EnKash
Freshchat
Fyno
Gnani Bot Builder Platform
Google Workspace
Growmax
Kylas
Ngage
OpenCart
Raven
Salesforce
Talentum
WebEngage
Zendesk
Zoho CRM

Pricing Details

$ 0.004 per SMS
Free Trial
Free Version

Pricing Details

$0.007 per minute
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kaleyra

Founded

1999

Country

Italy

Website

www.kaleyra.com

Vendor Details

Company Name

Wavix

Founded

2018

Country

United States

Website

wavix.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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