Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KUBRA EZ-PAY is a comprehensive on-demand payment application designed to cater to both registered and unregistered customers. By utilizing KUBRA EZ-PAY, you empower customers to execute immediate payments through various channels, including digital platforms, voice interactions, or face-to-face methods like online and mobile apps, automated IVR systems, call centers, and retail locations with cash and self-service kiosks. This solution not only enhances the flexibility of payment options for your customers but also expands the variety of payment methods available, encompassing credit cards, ACH, PIN-less debits, Visa® debit, and debit MasterCard®. KUBRA EZ-PAY offers real-time account management and authorization capabilities, along with seamless integration into numerous credit card processors, debit ATM networks, and ACH originators. Additionally, you will benefit from a unified dashboard that simplifies account management by providing features for payer reconciliation, returns oversight, comprehensive reporting, and payment administration, ultimately streamlining your financial processes. The platform aims to enhance the overall user experience while ensuring secure and efficient payment transactions.
Description
The contemporary call center has evolved beyond its traditional form, becoming a dynamic network of virtual agents available on demand, which offers unparalleled scalability and adaptability. Liveops provides companies with access to a skilled workforce capable of delivering virtual call center solutions that efficiently ramp up during peak times without any disruption. By focusing on the qualifications, education, and professional experience of our agents, we transcend geographical barriers, ensuring they are well-equipped to represent your brand effectively. With a robust network of 20,000 domestic agents, we are not constrained by traditional working hours or locations, allowing us to find the most suitable talent available. This approach fosters an unprecedented level of flexibility that can significantly enhance your customer service experience. For over 18 years, we have redefined the customer service landscape by eliminating downtime and reducing overhead costs while leading the market in flexible agent services. Our commitment to innovation is echoed in the feedback we receive from our clients. Discover what others have to say about how we’ve transformed their customer interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
Earth Networks
Yes
JobDiva
No
Salesforce
No
Salesforce Agentforce Service
No
Zendesk
No
Zoho CRM
No
Integrations
Earth Networks
No
JobDiva
Yes
Salesforce
Yes
Salesforce Agentforce Service
Yes
Zendesk
Yes
Zoho CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KUBRA
Country
United States
Website
kubra.com
Vendor Details
Company Name
Liveops
Founded
2000
Country
United States
Website
liveops.com
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No