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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Ksavi Workforce's field service management solution enhances employee efficiency, reduces operational expenses, and boosts profitability for organizations that provide on-site services. Our software facilitates immediate communication between the service center and mobile personnel, significantly increasing daily job completion rates. By optimizing job scheduling in conjunction with mobile asset management, we enhance customer satisfaction and maintain a strong company reputation. Additionally, we minimize the time spent in the field and allow for real-time storage of task completion data. You can access your inventory assets right on-site and retrieve necessary documentation along with customer histories online. Our system enables the creation of inventory demands during field operations, collects valuable customer insights, and ensures you stay on top of appointments to honor your commitments. Always dispatch fully qualified and well-equipped employees to service your customers, and effectively manage your requests with SLA support for optimal service delivery. This comprehensive approach not only streamlines operations but also fosters stronger relationships with clients.

Description

Zoho FSM is the one-stop field service platform that caters to the needs of service businesses, manufacturers, and contractors. It optimizes everyday tasks, increases productivity on the field, and systemizes back-end operations. Zoho FSM helps process service requests efficiently with advanced work order management. It simplifies sending cost estimates and creating work orders. The ideal resource can be chosen and scheduled on the Dispatch Console with Gantt charts, map view, and live location tracking. Zoho FSM enables businesses to manage large, diverse teams with efficient workforce management and distinct user profiles. The Zoho FSM mobile app is available for Android and iOS. It lets field agents log timesheets, share notes and images, create service reports, and take up follow-up jobs. Zoho FSM allows branded invoice creation on the web and mobile app. Powered by the Zoho Finance Suite, it supports multiple currencies, region-specific taxes, and online payment gateways.  Zoho FSM is customizable to suit different industries. It also integrates with Zoho CRM and Zoho Inventory for sales and stock management. Beyond this, it supports REST APIs for third-party integrations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bigin by Zoho CRM
Zoho Books
Zoho CRM
Zoho Inventory
Zoho Invoice

Integrations

Bigin by Zoho CRM
Zoho Books
Zoho CRM
Zoho Inventory
Zoho Invoice

Pricing Details

$1 per month
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Softelnet

Founded

2001

Country

Poland

Website

ksaviworkforce.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/fsm/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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