Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KPI6 is a Software as a Service Suite that brands and media agencies use to understand their customers, identify their needs, define segments of their audience, and develop marketing strategies. It analyzes a variety of user-generated content as well as unsolicited sources such social and web panels, open data, and online reviews to provide critical strategic insights that a company needs in order to drive innovation, opportunity evaluation, strategic planning, segmentation and creative development. Each person has unique characteristics that can benefit a brand or an industry. These traits can be a great asset to your company. Your leaders should spend their time on strategic planning and management and not on interpreting conversations or building user profiles. Your organization requires custom solutions that do the work and carry out the research.
Description
Utilize Konnect’s Listening tool to tap into discussions from countless online sources and social media channels, gaining insights into what customers are expressing about your brand, the competitive landscape, industry trends, and the effectiveness of your marketing initiatives, among other valuable information. Stay attuned to every relevant conversation across the internet and social platforms that impact your business. Foster engagement with your audience on their preferred channels, employ sophisticated automated workflows and CRM solutions to ensure that conversations are directed to the appropriate teams, which helps to streamline response times and allows for comprehensive measurement of your activities. Enhance customer satisfaction with Konnect Insights Social CRM, featuring visually appealing dashboards and business intelligence tools designed to provide profound insights into your online reputation and social media presence. Gain a clear understanding of your share of voice, sentiment analysis, media type categorization, and social platform metrics for both your brand and competitors, while also accessing detailed reports on response times and other critical performance indicators. By leveraging these insights, you can refine your strategies and ultimately drive better outcomes for your organization.
API Access
Has API
Yes
API Access
Has API
No
Integrations
5X
No
Aircall
No
App Store
No
Axis LMS
No
Facebook Ads
No
Gmail
No
Google Analytics
No
Google Business Profile
No
Google Data Studio
Yes
Google Play
No
Integrations
5X
Yes
Aircall
Yes
App Store
Yes
Axis LMS
Yes
Facebook Ads
Yes
Gmail
Yes
Google Analytics
Yes
Google Business Profile
Yes
Google Data Studio
No
Google Play
Yes
Pricing Details
$15,000 based on usage
quarterly, semestral, annual license.
Free Trial
No
Free Version
No
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
KPI6.com
Founded
2016
Country
Italy
Website
kpi6.com
Vendor Details
Company Name
Konnect Insights
Founded
2014
Country
India
Website
konnectinsights.com
Product Features
Audience Intelligence
AI / Machine Learning
Yes
Audience Segmentation
Yes
Competitive Intelligence
Yes
Content Tracking
Yes
Data Visualization
Yes
Data-Driven Insights
Yes
Filters / Search
Yes
Image Recognition
Yes
Sentiment Analysis
Yes
Social Listening
Yes
Social Media Analytics
Yes
Trend Tracking
Yes
Competitive Intelligence
Alerts/Notifications
Yes
Benchmarking
Yes
Competing Product Analysis
Yes
Keyword Tracking
Yes
Social Media Monitoring
Yes
Trend Analysis
Yes
Website Monitoring
No
Market Research
Benchmarking
Yes
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
Yes
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
Yes
Survey Management
No
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
Yes
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No
Social Media Analytics Tools
Campaign Analytics
No
Competitor Monitoring
Yes
Customizable Reports
Yes
Engagement Tracking
Yes
Influencer Tracking
No
Multi-Channel Data Collection
Yes
Social Media Monitoring
Audience Segmentation
Yes
Competitive Analysis
Yes
Configurable Alerts
Yes
Customer Engagement
Yes
Dashboard
Yes
Impact Scoring
Yes
Influencer Tracking
Yes
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Social CRM
Calendar/Reminder System
No
Customer Support
No
Email Marketing
No
Lead Capture
No
Lead Nurturing
No
Live Chat
No
Marketing Automation Integration
No
Multi-Channel Social Integration
No
Social Media Monitoring
No
Task Management
No
Social Media Analytics Tools
Campaign Analytics
No
Competitor Monitoring
No
Customizable Reports
No
Engagement Tracking
No
Influencer Tracking
No
Multi-Channel Data Collection
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No