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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The KNECT IoT system operates in the cloud as a web-based control hub that streamlines fleet management, covering everything from kiosk registration to storing essential data for ongoing operations and analyzing events. The KNECT IoT Agent, installed on the kiosk, ensures consistent communication between remote devices and the cloud data storage. This platform offers a secure and scalable base, accommodating even the most intricate self-service applications. The KNECT IoT portal enables centralized oversight of user accounts and communication channels. The user-friendly dashboard makes it easy to modify profiles and automates the sending of maintenance alerts. Centralized user identity and access management features simplify the administration of users, roles, and permission settings within the Administration section. Additionally, IoT campaigns provide users with the flexibility to choose their notification preferences. Users are empowered to automate and tailor their notifications, allowing them to prioritize and filter alerts according to their specific needs, enhancing the overall user experience. Ultimately, KNECT ensures that users maintain control over their interactions and data management seamlessly.

Description

Spiceworks can be your mission control for all networks you serve with a little knowledge. Spiceworks allows you collect network information from all client sites over secure HTTPS, then consolidate it and manage it all from a single location. After a quick set-up in Spiceworks, each client can have their own user portal to submit helpdesk tickets. All of them will be directed to your central Spiceworks installation. Each client will have their own Active Directory authentication to ensure security. You can also view all your open help tickets from one place, auto-assign tickets based on client, and create detailed reports. IT is always on the move! You can open, close, assign, or respond to help desk tickets from your mobile device with just a few text commands. You can now manage all client requests from anywhere, whether you are at work, lunch, or on the golf course.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

KIOSK Information Systems Yes 
Simplesat No 
ZIRO No 

Integrations

KIOSK Information Systems No 
Simplesat Yes 
ZIRO Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

KIOSK Information Systems

Country

United States

Website

kiosk.com

Vendor Details

Company Name

Spiceworks

Founded

2006

Country

United States

Website

www.spiceworks.com/free-managed-service-platform-software/

Product Features

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring Yes 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Product Features

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management Yes 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring Yes 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring Yes 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk Yes 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

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