Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The KNECT IoT system operates in the cloud as a web-based control hub that streamlines fleet management, covering everything from kiosk registration to storing essential data for ongoing operations and analyzing events. The KNECT IoT Agent, installed on the kiosk, ensures consistent communication between remote devices and the cloud data storage. This platform offers a secure and scalable base, accommodating even the most intricate self-service applications. The KNECT IoT portal enables centralized oversight of user accounts and communication channels. The user-friendly dashboard makes it easy to modify profiles and automates the sending of maintenance alerts. Centralized user identity and access management features simplify the administration of users, roles, and permission settings within the Administration section. Additionally, IoT campaigns provide users with the flexibility to choose their notification preferences. Users are empowered to automate and tailor their notifications, allowing them to prioritize and filter alerts according to their specific needs, enhancing the overall user experience. Ultimately, KNECT ensures that users maintain control over their interactions and data management seamlessly.
Description
Spiceworks can be your mission control for all networks you serve with a little knowledge. Spiceworks allows you collect network information from all client sites over secure HTTPS, then consolidate it and manage it all from a single location. After a quick set-up in Spiceworks, each client can have their own user portal to submit helpdesk tickets. All of them will be directed to your central Spiceworks installation. Each client will have their own Active Directory authentication to ensure security. You can also view all your open help tickets from one place, auto-assign tickets based on client, and create detailed reports. IT is always on the move! You can open, close, assign, or respond to help desk tickets from your mobile device with just a few text commands. You can now manage all client requests from anywhere, whether you are at work, lunch, or on the golf course.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
KIOSK Information Systems
Country
United States
Website
kiosk.com
Vendor Details
Company Name
Spiceworks
Founded
2006
Country
United States
Website
www.spiceworks.com/free-managed-service-platform-software/
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
Yes
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
IT Infrastructure Monitoring
Alerts / Notifications
Yes
Application Monitoring
Yes
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
Yes
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
Yes
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
Yes
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
No
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No