Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At KEYLOK, our guiding principle is straightforward: to offer dependable products at fair prices, surpass our competitors in service, and maintain the distinctive KEYLOK Attitude in all that we do. We understand that you've devoted significant time to developing your products, and it's essential to safeguard them with equal diligence. With four decades of experience in the industry, we have honed our ability to create and provide products that are both robust and trustworthy. Our security dongles boast an impressive 99% reliability rate, ensuring consistent performance for you and your customers. We remain committed to keeping our pricing competitive and reasonable; while we may not be the cheapest option available (and we don’t advocate going that route), our software protection dongles are priced up to 40% lower than other well-established providers, all while offering comparable security features. At KEYLOK, we prioritize our customers, actively listening to their needs and responding swiftly and effectively to any questions or concerns. Many of our clients who have transitioned from other companies consistently report that our customer service is exceptional, making their experience with us even better. We believe that strong customer relationships are the foundation of our success, and we strive to foster them every day.
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$ 97 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Keylok
Founded
1980
Country
United States
Website
www.keylok.com
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Product Features
License Management
Automatic SKU Recognition
No
Central LM Server
No
Copy Protection
Yes
History Tracking
No
Node Management
No
Online Activation
No
Portable License
Yes
Sarbanes-Oxley Compliance
No
Timing Rights
Yes
Trial License
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes