Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
K-Now Digital Adoption Platform enhances user engagement and boosts the efficiency of individuals utilizing your business applications. With the power of K-Studio, countless users across the globe effectively navigate their essential applications daily. Knowmore, a trailblazer in the realm of digital adoption, offers the Knowmore Software Suite, which facilitates onboarding and elevates daily productivity for almost a million users across web and mobile platforms in 20 nations, seamlessly integrating learning with application usage. The K-Now multi-lingual digital adoption platform allows you to provide real-time advice and support directly within your applications. This innovative tool is designed to deliver information at the most critical moments, ensuring users receive guidance precisely when they need it. At Knowmore, we liken K-Now to a GPS; just as a GPS delivers relevant and succinct information based on a user's location, K-Now provides tailored insights that enhance the user experience. By merging technology with user support, K-Now not only improves performance but also fosters a culture of continuous learning and adaptation in the workplace.
Description
Enhance the adoption of Microsoft 365 within your organization and boost productivity by utilizing smart training tools such as the Microsoft Teams app, which features e-learning modules and a responsive chatbot. By leveraging Microsoft 365, you can create a thriving workplace environment, where our chatbot readily addresses your inquiries and our e-learning options help you grow your skills. Conducting a digital skills assessment provides valuable insights into your organization’s digital capabilities, along with comprehensive reporting to identify areas for improvement. Based on these assessments, employees embark on personalized learning journeys tailored to their needs and interests, ensuring a focused approach to skill enhancement. The digital adoption platform encompasses both e-learning and chatbot functionalities, allowing for seamless transitions from inquiries to ongoing education; the chatbot is there to answer any Microsoft 365-related questions while offering curated e-learning opportunities that align with individual profiles. This approach not only boosts productivity but also minimizes support costs by fostering a more knowledgeable workforce. Scale Microsoft 365 adoption throughout your organization and transform your workplace into a more efficient and capable environment. Ultimately, by investing in the development of digital skills, you can save valuable support time and cultivate a proficient digital team!
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€6.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Knowmore
Founded
2001
Country
France
Website
www.knowmore365.com/solutions/k-now/
Vendor Details
Company Name
WorkplaceBuddy
Founded
2019
Country
Netherlands
Website
www.workplacebuddy.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No
Digital Adoption Platforms
Audience Segmentation
Yes
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
Yes
In-App Training
Yes
Launch Management
Yes
Multi-Language
Yes
Self Service Tools
No
Surveys & Feedback
Yes
User Onboarding
Yes
Onboarding
Course Management
No
Document Management
Yes
E-Verify / I-9 Forms
No
Electronic Forms
Yes
Electronic Signature
No
Employee Handbook
Yes
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
Yes
Tax Forms
No
Training Management
Yes
Product Features
Digital Adoption Platforms
Audience Segmentation
Yes
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
No
In-App Training
Yes
Launch Management
No
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
Yes
User Onboarding
Yes