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features
design
support

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Description

K-Now Digital Adoption Platform enhances user engagement and boosts the efficiency of individuals utilizing your business applications. With the power of K-Studio, countless users across the globe effectively navigate their essential applications daily. Knowmore, a trailblazer in the realm of digital adoption, offers the Knowmore Software Suite, which facilitates onboarding and elevates daily productivity for almost a million users across web and mobile platforms in 20 nations, seamlessly integrating learning with application usage. The K-Now multi-lingual digital adoption platform allows you to provide real-time advice and support directly within your applications. This innovative tool is designed to deliver information at the most critical moments, ensuring users receive guidance precisely when they need it. At Knowmore, we liken K-Now to a GPS; just as a GPS delivers relevant and succinct information based on a user's location, K-Now provides tailored insights that enhance the user experience. By merging technology with user support, K-Now not only improves performance but also fosters a culture of continuous learning and adaptation in the workplace.

Description

tts facilitates corporate digital user adoption and learning solutions. This allows for rapid adoption of complex processes as well as supporting technologies such as SAP, Oracle, Salesforces and ServiceNow. This allows companies to stop stockpiling knowledge and instead rely on "learning as a demand" and performance support for the entire organization. It also reduces the time it takes to realize a return on technology investment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cornerstone LMS No 
Microsoft 365 No 
Oracle Fusion Cloud HCM No 
SAP ERP No 
SAP HANA No 
SAP SuccessFactors Learning No 
Salesforce No 
ServiceNow No 

Integrations

Cornerstone LMS Yes 
Microsoft 365 Yes 
Oracle Fusion Cloud HCM Yes 
SAP ERP Yes 
SAP HANA Yes 
SAP SuccessFactors Learning Yes 
Salesforce Yes 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

SaaS and On-premise licensing options available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Knowmore

Founded

2001

Country

France

Website

www.knowmore365.com/solutions/k-now/

Vendor Details

Company Name

tts

Founded

1998

Country

Global

Website

www.tt-s.com/en/software/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management No 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools No 
Surveys & Feedback Yes 
User Onboarding Yes 

Onboarding

Course Management No 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms Yes 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

eLearning Authoring Tools

Content Import / Export Yes 
Course Publishing Yes 
Gamification Yes 
Instructor-Led Courses Yes 
Interactive Content Yes 
PowerPoint Conversion Yes 
Self-Paced Courses Yes 
Storyboarding No 
Template Management Yes 
Test / Quiz Creation Yes 
Video Management Yes 

Instructional Design

Content Import / Export Yes 
Course Publishing Yes 
Gamification Yes 
Instructor-Led Courses Yes 
Interactive Content Yes 
PowerPoint Conversion Yes 
Self-Paced Courses Yes 
Storyboarding No 
Template Management Yes 
Video Management Yes 
Assessments Yes 
SCORM Yes 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Alternatives

Alternatives