Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
K-Now Digital Adoption Platform enhances user engagement and boosts the efficiency of individuals utilizing your business applications. With the power of K-Studio, countless users across the globe effectively navigate their essential applications daily. Knowmore, a trailblazer in the realm of digital adoption, offers the Knowmore Software Suite, which facilitates onboarding and elevates daily productivity for almost a million users across web and mobile platforms in 20 nations, seamlessly integrating learning with application usage. The K-Now multi-lingual digital adoption platform allows you to provide real-time advice and support directly within your applications. This innovative tool is designed to deliver information at the most critical moments, ensuring users receive guidance precisely when they need it. At Knowmore, we liken K-Now to a GPS; just as a GPS delivers relevant and succinct information based on a user's location, K-Now provides tailored insights that enhance the user experience. By merging technology with user support, K-Now not only improves performance but also fosters a culture of continuous learning and adaptation in the workplace.
Description
The Shortways Assistant is the digital adoption platform that supports employees who have to use dozens of applications on a daily basis!
Shortways knows that your time is precious! Our Shortways Designer interface allows you to save time when creating, modifying and publishing your user documentation!
The Shortways Assistant accompanies employees who are not familiar with the software with the help of its various aids:
Interactive step-by-step instructions
Contextual aids (first steps, user guides, training materials, business procedures, etc.)
News and new features push
Contextual FAQ
Support request
Search bar
Create and manage content independently
Dashboard and statistics
This way, your users :
Self-train and self-help in real time
Take on changes and new features more quickly
Are guided interactively, when they need it
Adopt their software more quickly
Thanks to Shortways, organisations digitalise training and reduce the number of support calls by a factor of 10.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cegid Talentsoft
No
Ivalua
No
Oracle Fusion Cloud ERP
No
Oracle Fusion Cloud HCM
No
SAP Store
No
Sage X3
No
Workday HCM
No
Integrations
Cegid Talentsoft
Yes
Ivalua
Yes
Oracle Fusion Cloud ERP
Yes
Oracle Fusion Cloud HCM
Yes
SAP Store
Yes
Sage X3
Yes
Workday HCM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Knowmore
Founded
2001
Country
France
Website
www.knowmore365.com/solutions/k-now/
Vendor Details
Company Name
Shortways
Founded
2011
Country
France
Website
shortways.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No
Digital Adoption Platforms
Audience Segmentation
Yes
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
Yes
In-App Training
Yes
Launch Management
Yes
Multi-Language
Yes
Self Service Tools
No
Surveys & Feedback
Yes
User Onboarding
Yes
Onboarding
Course Management
No
Document Management
Yes
E-Verify / I-9 Forms
No
Electronic Forms
Yes
Electronic Signature
No
Employee Handbook
Yes
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
Yes
Tax Forms
No
Training Management
Yes
Product Features
Training
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
No
Built-in LMS
Yes
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
Yes
Simulation
No
Synchronous Learning
Yes
Training Companies
Yes
eCommerce
No