Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.
Description
Zeticon offers a digital asset management system designed to help organizations efficiently manage and archive their digital media in a secure and professional manner. Our DAM solution is versatile, available for both cloud-based and on-premise implementations. With no constraints on file storage, users can save as many images as needed. Additionally, our Media Asset Management (MAM) system specializes in the management and distribution of large media files, specifically targeting video and audio assets. Like our DAM solution, Zeticon's MAM can also be deployed in the cloud or on-premise, providing secure and professional management, archiving, and sharing of video and multimedia content. Users have the freedom to store an unlimited number of assets, ensuring that all their video and multimedia needs are met without any restrictions. This flexibility allows organizations to focus on their creativity without worrying about storage limitations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$16 per user
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ridgehead Software
Founded
2006
Country
United States
Website
www.ridgehead.com
Vendor Details
Company Name
Zeticon
Founded
2011
Country
Belgium
Website
zeticon.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
Yes
Task Management
No
Territory Management
No
Product Features
Digital Asset Management
Asset Categorization
Yes
Asset Library
Yes
Asset Sharing
Yes
Brand Control
Yes
Customizable Branding
Yes
File Conversion
No
Metadata Management
Yes
Mobile App
No
Reporting/Analytics
Yes
Search Within Document
Yes
Search/Filter
Yes
Version Control
No
Watermarking
Yes
Workflow Management
Yes