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Average Ratings 0 Ratings
Description
K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.
Description
At Egenera, we specialize in providing cloud services through a platform meticulously crafted to support the most demanding mission-critical applications while remaining budget-friendly. Our Xterity Cloud platform, utilized by managed service providers and IT teams, offers an enterprise-grade cloud service that is not only cost-effective but also adaptable and user-friendly. Built on top-tier data centers featuring leading connectivity options, Xterity delivers public cloud solutions across the US, Europe, and Asia. We have engineered our platform with redundancy integrated at every tier, encompassing enterprise-class server, networking, and storage components, along with a cutting-edge virtualization framework. This comprehensive architecture safeguards against the common vulnerabilities associated with local colocation facilities, competing cloud providers, and on-premise setups. Furthermore, it facilitates an ISV cloud strategy that minimizes unexpected downtime and greatly diminishes the impact of maintenance efforts, ensuring a more reliable service experience for our clients. By prioritizing reliability and efficiency, Egenera is committed to empowering businesses with a resilient cloud infrastructure.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$16 per user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ridgehead Software
Founded
2006
Country
United States
Website
www.ridgehead.com
Vendor Details
Company Name
Egenera
Founded
2000
Country
United States
Website
www.egenera.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval