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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.

Description

Secure access management across mobile and cloud platforms is essential today. Single sign-on and access control for the entire enterprise that eliminates the need to use siloed solutions in complex or cloud-based intranet environments. Access Manager allows you to securely interact with your partners via mobile devices. You can enable native apps or extend your web-based applications to them. Access Manager offers the convenience and security that digital customers expect from a self-help tool. Microsoft Azure is an essential part of many organizations' services. Access Manager provides security and other features for Azure. Access Manager supports the most current protocols for interoperability and easy integration. Access Manager provides a rich array of adaptive authentication options to ensure the best continuous authentication experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BeyondTrust Cloud Privilege Broker No 
Dataviso Roadmaps Planner No 
Intellicta No 

Integrations

BeyondTrust Cloud Privilege Broker Yes 
Dataviso Roadmaps Planner Yes 
Intellicta Yes 

Pricing Details

$16 per user
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ridgehead Software

Founded

2006

Country

United States

Website

www.ridgehead.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/netiq-access-manager

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage Yes 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration Yes 
Task Management No 
Territory Management No 

Product Features

Single Sign On

Biometric No 
Credential Management No 
Identity Federation Yes 
Multifactor Authentication No 
Password Management Yes 
Policy Management Yes 
Social Sign On Yes 
User Management No 

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