Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.
Description
Secure access management across mobile and cloud platforms is essential today. Single sign-on and access control for the entire enterprise that eliminates the need to use siloed solutions in complex or cloud-based intranet environments. Access Manager allows you to securely interact with your partners via mobile devices. You can enable native apps or extend your web-based applications to them. Access Manager offers the convenience and security that digital customers expect from a self-help tool. Microsoft Azure is an essential part of many organizations' services. Access Manager provides security and other features for Azure. Access Manager supports the most current protocols for interoperability and easy integration. Access Manager provides a rich array of adaptive authentication options to ensure the best continuous authentication experience.
API Access
Has API
No
API Access
Has API
No
Integrations
BeyondTrust Cloud Privilege Broker
No
Dataviso Roadmaps Planner
No
Intellicta
No
Integrations
BeyondTrust Cloud Privilege Broker
Yes
Dataviso Roadmaps Planner
Yes
Intellicta
Yes
Pricing Details
$16 per user
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ridgehead Software
Founded
2006
Country
United States
Website
www.ridgehead.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/netiq-access-manager
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
Yes
Task Management
No
Territory Management
No
Product Features
Single Sign On
Biometric
No
Credential Management
No
Identity Federation
Yes
Multifactor Authentication
No
Password Management
Yes
Policy Management
Yes
Social Sign On
Yes
User Management
No