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Description
Jwero offers a complete solution for jewelry businesses to manage and scale operations by automating sales, marketing, and customer engagement across 30+ platforms. The platform enables businesses to centralize customer communication through channels like WhatsApp, Facebook Messenger, Instagram, and more. Jwero simplifies lead generation, payment solutions, product catalog management, and marketing campaigns, all while ensuring a seamless omnichannel experience. With advanced features like CRM integration, customized pricing, and real-time visitor tracking, Jwero empowers businesses to increase efficiency, optimize customer interaction, and drive growth in a competitive market.
Description
Set aside your concerns for a moment! The exquisite centralized Oxon system has the power to address all your challenges. Regardless of whether your clients reach out via phone, SMS, email, Facebook, or webchat, you'll find everything conveniently displayed in a single interface. All interactions from each channel are archived in one location, providing a streamlined approach. This straightforward and sophisticated solution enhances the efficiency of your support center by an impressive 30%. Effortlessly manage the 24/7 functionality of your webchat using an advanced chatbot that goes beyond traditional rule-based systems. This chatbot is designed to comprehend natural language, recognize synonyms, and engage in polite small talk. With an Omni-Channel experience, your customers can connect through their preferred medium, ensuring satisfaction. Our versatile agent desktop consolidates all necessary data into an intuitive interface, allowing your team to resolve inquiries on the first attempt, thereby improving service quality and customer experience. Ultimately, this innovative system not only simplifies communication but also empowers your support team to perform at their best.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
No
Facebook Messenger
Yes
Instagram
Yes
WhatsApp
Yes
X (Twitter)
No
Zendesk
No
Integrations
Facebook
Yes
Facebook Messenger
No
Instagram
No
WhatsApp
No
X (Twitter)
Yes
Zendesk
Yes
Pricing Details
$9 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$39 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Tanika Tech Jewels Pvt. Ltd.
Founded
2016
Country
India
Website
jwerto.ai
Vendor Details
Company Name
OXON Tech
Country
Lithuania
Website
www.oxontech.com
Product Features
Jewelry Store Management
Appraisal Management
No
Commission Management
No
Consignments
No
Customer Purchase History
No
Jewelry Design
No
Marketing Management
No
Multi-Store Management
No
Pricing Management
No
Repair Tracking
No
Supplier Management
No
Wholesaler Management
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes