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support

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Description

Jurny is a technology company that powers hospitality operations and modern guest experiences at some of the most prestigious independent hotels, vacation & short term rental (STR) properties around the world. Jurny's one stop solution allows guests and operators to have a seamless experience from check in to check out. This results in improved profits and flawless operations. Jurny is the pioneer of next-generation tech-first, on demand hospitality. Automated messages keep your guest updated from booking to check-out. To personalize each message, you can use dynamic guest booking information such as their name, length, check-in time, listing name, and other details. With built-in automation, customization and automation, reservation management keeps you ahead of your competition.

Description

Smily serves as an all-encompassing platform for managing vacation rentals, tailored to simplify workflows for property owners and managers alike. The software includes a Channel Manager that boosts exposure while minimizing the risk of overbookings, a customizable Direct Booking Website to enhance the efficiency of direct bookings, and a Property Management System (PMS) that consolidates all relevant property information. Moreover, Smily features a Unified Inbox that allows for streamlined management of guest communications, promoting effective and orderly interactions. Together, these tools are designed to optimize booking processes, elevate guest satisfaction, and significantly enhance the operational productivity of vacation rental enterprises. By integrating these functionalities, Smily aims to provide a seamless experience for both property managers and their guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb Yes 
Breezeway Yes 
Vrbo Yes 
Axis LMS Yes 
Beyond No 
Braintree No 
Chekin No 
Duve No 
Easyflow No 
Fetch My Guest No 
Google Drive No 
Insightly No 
Mailchimp No 
PayPal No 
QuickBooks Online No 
SuiteOp No 
Touch Stay No 
Tuya Yes 
VRWorks No 
Wheelhouse Pricing Yes 

Integrations

Airbnb Yes 
Breezeway Yes 
Vrbo Yes 
Axis LMS No 
Beyond Yes 
Braintree Yes 
Chekin Yes 
Duve Yes 
Easyflow Yes 
Fetch My Guest Yes 
Google Drive Yes 
Insightly Yes 
Mailchimp Yes 
PayPal Yes 
QuickBooks Online Yes 
SuiteOp Yes 
Touch Stay Yes 
Tuya No 
VRWorks Yes 
Wheelhouse Pricing No 

Pricing Details

$29 per unit per month
Free Trial No 
Free Version Yes 

Pricing Details

€285 per property per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Jurny

Founded

2017

Country

United States

Website

www.jurny.com

Vendor Details

Company Name

Smily

Founded

2010

Country

France

Website

www.smily.com

Product Features

Channel Management

Campaign Management No 
Channel Analytics Yes 
Incentive Management No 
Inventory Control No 
Lead Management Yes 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM No 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations No 
Guest Management Yes 
Payment Processing Yes 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

Visitor Management

Alerts/Notifications Yes 
Badge Management No 
Document Management No 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List No 

Product Features

Channel Management

Campaign Management No 
Channel Analytics No 
Incentive Management No 
Inventory Control No 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management No 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

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