Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
Description
Juris Origination is a streamlined loan and financing origination system that enhances the approval workflow while significantly reducing the time needed to bring products to market. By integrating with our AI engine, Juris Mindcraft, it offers financial institutions alternative scoring methods derived from customers' previous applications and payment behaviors. This web-based Loan Origination System (LOS) is built on a flexible and sturdy approval workflow platform, specifically crafted to minimize deployment time. With its mobile-responsive design, Juris Origination ensures accessibility across various devices, allowing for easy demonstrations from even standard smartphones, which is perfect for on-the-go presentations and marketing events. Additionally, this innovative system helps institutions stay competitive by accelerating the lending process and improving customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Product Features
Loan Origination
Amortization Schedule
Yes
Audit Trail
Yes
Closing Documents
No
Compliance Management
Yes
Customer Database
Yes
Digital Signature
No
Document Management
Yes
Fee Management
Yes
Loan Processing
Yes
Online Application
Yes