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Description

Highlight your customers' experiences prominently to foster trust through authentic, detailed reviews that incorporate images, videos, and personalized questions. Junip features an exceptional submission rate exceeding 10% for review requests, utilizing innovative emails and forms designed to maximize customer participation. It only takes three simple steps to get started with Junip, and our team is ready to assist you throughout the process. We offer the most extensive range of options to cater to your needs, allowing you to select the review attributes that resonate most with your audience. By using structured data, you can ensure that your ratings appear in search results, enhancing visibility. Additionally, you can establish a dedicated reviews page and create sections on your site for displaying both product and site reviews. Automate the process of requesting reviews from customers post-purchase, and re-engage previous customers with targeted campaigns. You can also send review requests seamlessly from your marketing platform while showcasing review content in a way that aligns with your brand effortlessly. Embrace the power of customer feedback to elevate your business and build lasting relationships.

Description

Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AfterSell Yes 
Attentive Yes 
Bubblehouse Yes 
CareStack No 
DentiMax No 
Denticon No 
Elevate Yes 
Facebook No 
Hemi No 
Judge.me No 
Plasmic No 
Postscript Yes 
QFloors No 
Recharge No 
Shopify Yes 
Spellbound Yes 
UpCart Yes 
Wiser Yes 
Wufoo No 
fastn No 

Integrations

AfterSell No 
Attentive No 
Bubblehouse No 
CareStack Yes 
DentiMax Yes 
Denticon Yes 
Elevate No 
Facebook Yes 
Hemi Yes 
Judge.me Yes 
Plasmic Yes 
Postscript No 
QFloors Yes 
Recharge Yes 
Shopify No 
Spellbound No 
UpCart No 
Wiser No 
Wufoo Yes 
fastn Yes 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

No Start Up Fees.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Junip

Founded

2020

Country

Canada

Website

junip.co

Vendor Details

Company Name

Swell CX

Founded

2016

Country

United States

Website

www.swellcx.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management No 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Alternatives

Alternatives