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Average Ratings 0 Ratings

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features
design
support

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Description

You can make yourself available to customers by being available via messaging apps, your website, blogs, social posts, and ads. You can deploy artificially intelligent conversational chatbots, assign sales associates in-store, or combine the two to handle multiple customer conversations simultaneously. Transact transactions and let customers shop instantly via messaging. Receive orders, collect payments, book appointments, among other things. Learn about your customers' shopping habits to gain valuable insights. You can keep them informed with relevant notifications and product suggestions. Jumper.ai is a personalized way to connect with our fans, learn more about our customers, and shape future campaigns.

Description

SCRM Champion is a new approach to customer relationship management, bringing together social messaging with operational efficiency. It allows for unlimited logins on multiple social platforms. This eliminates app switching and enables secure mass marketing through customizable intervals. Features such as automated replies, AI translations in more than 100 languages, and quick response presets streamline communications and save time. The ability to tag leads and analyze them improves forecast accuracy for businesses and increases the platform's effectiveness. SCRM Champion provides privacy and security for both management and employees with real-time conversation recording, sensitive word monitoring and data masking.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
Instagram Yes 
LINE Yes 
WhatsApp Yes 
X (Twitter) Yes 
Amazon Yes 
Apple Business Chat Yes 
Authorize.Net Yes 
BigCommerce Yes 
Checkout.com Yes 
Klaviyo Yes 
LINE WORKS No 
PayPal Yes 
Paytm Yes 
Salesforce Yes 
Stripe Yes 
Vonage Communications APIs (Nexmo) Yes 
YouTube Yes 
Zalo No 
iMessage Yes 

Integrations

Facebook Messenger Yes 
Instagram Yes 
LINE Yes 
WhatsApp Yes 
X (Twitter) Yes 
Amazon No 
Apple Business Chat No 
Authorize.Net No 
BigCommerce No 
Checkout.com No 
Klaviyo No 
LINE WORKS Yes 
PayPal No 
Paytm No 
Salesforce No 
Stripe No 
Vonage Communications APIs (Nexmo) No 
YouTube No 
Zalo Yes 
iMessage No 

Pricing Details

$0
Free Trial Yes 
Free Version No 

Pricing Details

$7.5
3 editions available (Free, Standard, Professional). Priced base on platforms.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Jumper.ai

Founded

2017

Country

Singapore

Website

jumper.ai/

Vendor Details

Company Name

SCRM Champion

Website

scrmchampion.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Social CRM

Calendar/Reminder System Yes 
Customer Support Yes 
Email Marketing No 
Lead Capture Yes 
Lead Nurturing Yes 
Live Chat Yes 
Marketing Automation Integration Yes 
Multi-Channel Social Integration Yes 
Social Media Monitoring Yes 
Task Management No 

Social Selling

Automated Publishing Yes 
Compliance Management Yes 
Content Discovery Yes 
Content Management Yes 
Employee Advocacy No 
Gamification Yes 
Lead Engagement Yes 
Performance Metrics Yes 
Pre-Approved Content Library No 
Single Sign On No 
Social Media Monitoring Yes 

Product Features

Social CRM

Calendar/Reminder System No 
Customer Support No 
Email Marketing No 
Lead Capture No 
Lead Nurturing No 
Live Chat No 
Marketing Automation Integration No 
Multi-Channel Social Integration No 
Social Media Monitoring No 
Task Management No 

Alternatives

Alternatives

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IFS SCRM

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