Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can make yourself available to customers by being available via messaging apps, your website, blogs, social posts, and ads. You can deploy artificially intelligent conversational chatbots, assign sales associates in-store, or combine the two to handle multiple customer conversations simultaneously. Transact transactions and let customers shop instantly via messaging. Receive orders, collect payments, book appointments, among other things. Learn about your customers' shopping habits to gain valuable insights. You can keep them informed with relevant notifications and product suggestions. Jumper.ai is a personalized way to connect with our fans, learn more about our customers, and shape future campaigns.
Description
Providing efficient self-service options and prompt answers to customer inquiries at all hours can lead to significant enhancements in customer satisfaction levels. By offering tailored product recommendations and simplifying the decision-making process, you can substantially boost your conversion rates. Implementing effective automation in your service operations allows for issue resolution before they escalate into formal tickets, which in turn eases the burden on your service team. Mercury's innovative dialog technology provides an unparalleled experience in terms of context, personalization, and smart conversation, which benefits your organization by accommodating more intricate use cases and delivering a superior user experience. Furthermore, the active learning mechanism not only strengthens dialog reliability but also assists customers in navigating their queries, even when faced with challenging questions, while simultaneously fostering improvements in language understanding. This comprehensive approach ultimately enhances overall customer engagement and satisfaction, driving loyalty and repeat business.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Messenger
WhatsApp
Amazon
Apple Business Chat
Authorize.Net
BigCommerce
Easyship
KakaoTalk
LINE
Integrations
Facebook
Facebook Messenger
WhatsApp
Amazon
Apple Business Chat
Authorize.Net
BigCommerce
Easyship
KakaoTalk
LINE
Pricing Details
$0
Free Trial
Free Version
Pricing Details
€500 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Jumper.ai
Founded
2017
Country
Singapore
Website
jumper.ai/
Vendor Details
Company Name
Mercury
Founded
2016
Country
Germany
Website
www.mercury.ai/en/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Social CRM
Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management
Social Selling
Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant