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features
design
support

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Description

You can make yourself available to customers by being available via messaging apps, your website, blogs, social posts, and ads. You can deploy artificially intelligent conversational chatbots, assign sales associates in-store, or combine the two to handle multiple customer conversations simultaneously. Transact transactions and let customers shop instantly via messaging. Receive orders, collect payments, book appointments, among other things. Learn about your customers' shopping habits to gain valuable insights. You can keep them informed with relevant notifications and product suggestions. Jumper.ai is a personalized way to connect with our fans, learn more about our customers, and shape future campaigns.

Description

Consumers are increasingly inclined towards brands that establish authentic and personal connections. A striking 92% of individuals place greater trust in recommendations from acquaintances or even strangers than in traditional branded content. This insight highlights why community outreach stands out as the most impactful and engaging strategy for brands aiming to connect with their audience. Knoq’s innovative technology effectively builds, trains, and oversees a dedicated team of neighborhood sales representatives. The Knoqers utilize a data-driven app that provides essential guidance on where to go, whom to engage with, and what messages to convey. If you already have your own in-person sales team, our technology and insights can enhance their effectiveness as well. Through the Knoq onboarding procedure, we equip our representatives with the skills necessary for successful neighborhood sales and exceptional community representation. Additionally, our commitment to ongoing weekly training ensures they consistently excel. A comprehensive array of resources, including videos, training documents, presentations, quizzes, and automated assessments, guarantees that our representatives thoroughly grasp both the products they promote and the optimal practices for outside sales, ultimately leading to a more knowledgeable and effective sales team. Furthermore, this structured approach not only improves individual performance but also enhances overall brand loyalty and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Authorize.Net Yes 
BigCommerce Yes 
Checkout.com Yes 
Dialogflow Yes 
Easyship Yes 
Facebook Yes 
Facebook Messenger Yes 
HubSpot Customer Platform No 
KakaoTalk Yes 
Magento Yes 
PayPal Yes 
Pipedrive No 
Razorpay Yes 
Salesforce Agentforce Marketing Yes 
Square Payments Yes 
Stripe Yes 
Vonage Video API Yes 
WordPress Yes 
X (Twitter) Yes 

Integrations

Salesforce Yes 
Authorize.Net No 
BigCommerce No 
Checkout.com No 
Dialogflow No 
Easyship No 
Facebook No 
Facebook Messenger No 
HubSpot Customer Platform Yes 
KakaoTalk No 
Magento No 
PayPal No 
Pipedrive Yes 
Razorpay No 
Salesforce Agentforce Marketing No 
Square Payments No 
Stripe No 
Vonage Video API No 
WordPress No 
X (Twitter) No 

Pricing Details

$0
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Jumper.ai

Founded

2017

Country

Singapore

Website

jumper.ai/

Vendor Details

Company Name

Knoq

Founded

2015

Country

United States

Website

knoq.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Social CRM

Calendar/Reminder System Yes 
Customer Support Yes 
Email Marketing No 
Lead Capture Yes 
Lead Nurturing Yes 
Live Chat Yes 
Marketing Automation Integration Yes 
Multi-Channel Social Integration Yes 
Social Media Monitoring Yes 
Task Management No 

Social Selling

Automated Publishing Yes 
Compliance Management Yes 
Content Discovery Yes 
Content Management Yes 
Employee Advocacy No 
Gamification Yes 
Lead Engagement Yes 
Performance Metrics Yes 
Pre-Approved Content Library No 
Single Sign On No 
Social Media Monitoring Yes 

Product Features

Field Sales

Activity Tracking No 
CRM No 
Channel Management No 
Collaboration Tools No 
Controlled Access No 
Dashboard Management No 
Expense Management No 
Fast Estimates No 
Inventory Management No 
Invoices No 
Lead / Opportunity Management No 
Online Payments No 
Order Management No 
Quoting No 
Reporting / Analytics No 
Route Optimization No 
Territory Management No 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Sales Coaching

Assessments No 
Audio / Video Conferencing No 
Built-In Course Authoring No 
Call Recording No 
Gamification Yes 
Goal Setting / Tracking No 
Learning Plans Yes 
Onboarding Yes 
Performance Metrics No 

Social Selling

Automated Publishing No 
Compliance Management No 
Content Discovery Yes 
Content Management Yes 
Employee Advocacy Yes 
Gamification Yes 
Lead Engagement No 
Performance Metrics Yes 
Pre-Approved Content Library Yes 
Single Sign On No 
Social Media Monitoring No 

Alternatives

Alternatives