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Description
Joy Loyalty stands out as an exceptionally designed, intelligent, and interactive loyalty platform specifically for Shopify, earning the trust of over 20,000 merchants globally.
It is built upon three core components: a stunning Visual experience featuring Web Components, a Sidebar, and Widget UI that maintain brand consistency; an AI Intelligence layer, represented by the Merchant Copilot agent, which autonomously crafts campaigns, categorizes customers, and performs A/B testing; and a Social layer that converts every interaction—from referrals to user-generated content posts—into a loyalty milestone.
In contrast to conventional transactional loyalty applications that only engage customers at the point of sale, Joy fosters ongoing connections with your brand in between purchases through various features such as account management, gamification, membership tiers, digital wallet passes, and social media engagement.
This comprehensive approach ensures that customers remain engaged with your brand, creating a lasting relationship that extends far beyond a single transaction.
Description
Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase Customer Lifetime Value.
Over the past seven years, we’ve supported 100+ enterprises across 43 countries in building lasting customer relationships through gamification and personalization. Global brands like Heineken, JTI, limango, Intersport, and ALDO trust Open Loyalty’s composable architecture to seamlessly integrate loyalty mechanics into their ecosystems—without the heavy lift of building from scratch.
Our value lies in three key pillars:
1) Increasing CLV: Drive lasting customer engagement with gamified loyalty strategies.
2) Maximizing ROI: Reduce reliance on discounts by leveraging engaging, non-margin-eroding tactics.
3) Seamless integration: An API-first design ensures effortless integration into complex tech stacks.
As part of the OEX group, with 15 companies, €167.3M in revenue, and €17.7M EBITDA in 2023, Open Loyalty has been recognized by Google and Deloitte for its scalability and enterprise-readiness.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Pricing Details
$29/month
Free Trial
No
Free Version
Yes
Pricing Details
We charge based on the program’s active users.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Joy Loyalty
Founded
2021
Country
Vietnam
Website
joy.so/
Vendor Details
Company Name
Open Loyalty
Founded
2017
Country
Poland
Website
www.openloyalty.io
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
White Label
No