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Description
Joy Loyalty stands out as an exceptionally designed, intelligent, and interactive loyalty platform specifically for Shopify, earning the trust of over 20,000 merchants globally.
It is built upon three core components: a stunning Visual experience featuring Web Components, a Sidebar, and Widget UI that maintain brand consistency; an AI Intelligence layer, represented by the Merchant Copilot agent, which autonomously crafts campaigns, categorizes customers, and performs A/B testing; and a Social layer that converts every interaction—from referrals to user-generated content posts—into a loyalty milestone.
In contrast to conventional transactional loyalty applications that only engage customers at the point of sale, Joy fosters ongoing connections with your brand in between purchases through various features such as account management, gamification, membership tiers, digital wallet passes, and social media engagement.
This comprehensive approach ensures that customers remain engaged with your brand, creating a lasting relationship that extends far beyond a single transaction.
Description
Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods.
Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow.
Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026.
Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shopify
Yes
Attentive
No
Bazaarvoice
No
Bloomreach
No
Gorgias
No
Loox
No
LoudCrowd
No
MESA
No
Mailchimp
No
Novel
No
Integrations
Shopify
Yes
Attentive
Yes
Bazaarvoice
Yes
Bloomreach
Yes
Gorgias
Yes
Loox
Yes
LoudCrowd
Yes
MESA
Yes
Mailchimp
Yes
Novel
Yes
Pricing Details
$29/month
Free Trial
No
Free Version
Yes
Pricing Details
US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.
There are three plans:
Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
There are three plans:
Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Joy Loyalty
Founded
2021
Country
Vietnam
Website
joy.so/
Vendor Details
Company Name
LoyaltyLion
Founded
2012
Country
United Kingdom
Website
loyaltylion.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
