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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Joy Fax Server enables users to send and receive faxes over a public phone line within a network setting. This user-friendly fax software also facilitates the management of group faxing and contact lists for faxes. When incoming faxes arrive, the server can automatically print them or forward them to your email inbox. Outgoing faxes are submitted through the Joyfax Client, which operates on workstations or terminal server clients like Citrix. Clients on the network receive automatic notifications regarding incoming faxes as well as the status of their outgoing fax submissions. Features include the ability to send faxes to email, automatic routing of faxes, and faxing over IP (FoIP), which can reduce call costs by up to 90%. Additionally, users can receive SMS alerts for both incoming and outgoing faxes, utilize a blacklist feature to prevent junk or spam faxes, and enjoy straightforward faxing that is as quick as printing. The system is integrated with the 3CX Phone System PBX and is compatible with all versions of Windows and Windows Server, both in 32-bit and 64-bit formats, ensuring broad accessibility and ease of use. Furthermore, its robust functionality makes it an essential tool for organizations looking to streamline their communication processes.

Description

A complimentary telephony service is available, enabling both incoming and outgoing calls over the Internet, equipped with a diverse array of features tailored for your business needs. You can obtain a variety of Latvian and international phone numbers to receive calls, which can then be redirected to a call center or a mobile device. Enjoy low-cost calling rates within Latvia and internationally, costing just a few cents per minute. Make calls using your existing phone without the necessity of changing your current operator or SIM card. Additionally, you have the ability to play audio messages for each call. The platform provides real-time reports and statistics on calls, while tools like predictive dialers and click-to-call functionalities significantly reduce the amount of time agents spend dialing. An automatic dialer allows recorded messages to be sent to multiple numbers simultaneously. While waiting, customers can listen to music, and calls are routed to either all available operators or the first one to pick up. This comprehensive system enhances communication efficiency and streamlines customer interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$19.95 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Joyhong Software

Founded

2007

Country

Cyprus

Website

joyfax.com

Vendor Details

Company Name

TelTel

Founded

2008

Country

Latvia

Website

www.teltel.io

Product Features

Fax Server

Archiving & Retention No 
Automated Routing Yes 
Delivery Management Yes 
Email to Fax No 
Fax to Email Yes 
FoIP Yes 
Whitelisting / Blacklisting Yes 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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