Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gain a broader perspective on your customers' journey. While you are familiar with your customers through past interactions, their purchase history, and preferred communication methods, you may lack insight into whether they are currently seeking your services or their position within the buying process. We empower you with the information needed to enhance your engagements and effectively attract, develop, and retain your clientele. Our LeadiD technology ensures real-time verification of TCPA consent, allowing you to avoid sending calls or texts to the wrong recipients and confidently reach out to those consumers who genuinely want your offerings. In the event of a TCPA dispute, you can swiftly present compelling evidence that the consumer acknowledged the disclosure and granted consent, reinforcing your marketing strategy with a solid foundation of compliance. With these tools at your disposal, you can significantly improve the quality of your customer relationships.
Description
Refiner is a customer satisfaction tool that was specifically designed for SaaS, eCommerce, and Membership sites. Our simple and elegant survey widgets allow you to ask your customers any question they may have while they use your product. They will be able to do it on their own brand and at the right time. Refiner seamlessly integrates with your existing marketing and sales strategies. Our integrations make it possible to seamlessly sync survey results to the tools that you already use in real-time. Your CRM, email marketing automation platform or Excel. Refiner allows you to get to know your users, their needs and how you can help them reach their goals. Get started today for free and increase conversions and retention rates by obtaining better customer data.
API Access
Has API
No
API Access
Has API
No
Integrations
CallTools
Yes
Gmail
No
Google Analytics
No
Google Calendar
No
Google Contacts
No
Google Sheets
No
Instagram
No
Lead Prosper
Yes
LeadByte
Yes
LinkedIn
No
Integrations
CallTools
No
Gmail
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Contacts
Yes
Google Sheets
Yes
Instagram
Yes
Lead Prosper
No
LeadByte
No
LinkedIn
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Verisk Analytics
Founded
1971
Country
United States
Website
jornaya.com
Vendor Details
Company Name
Refiner
Country
France
Website
refiner.io
Product Features
Demand Planning
Capacity Planning
Yes
Data Visualization
Yes
Historical Reporting
No
Inventory Optimization
No
Planned vs Actual Tracking
Yes
Product Introduction Planning
Yes
Promotions Management
No
Replenishment Management
No
Sales Forecasting
Yes
Supply Forecasting
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No