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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gain a broader perspective on your customers' journey. While you are familiar with your customers through past interactions, their purchase history, and preferred communication methods, you may lack insight into whether they are currently seeking your services or their position within the buying process. We empower you with the information needed to enhance your engagements and effectively attract, develop, and retain your clientele. Our LeadiD technology ensures real-time verification of TCPA consent, allowing you to avoid sending calls or texts to the wrong recipients and confidently reach out to those consumers who genuinely want your offerings. In the event of a TCPA dispute, you can swiftly present compelling evidence that the consumer acknowledged the disclosure and granted consent, reinforcing your marketing strategy with a solid foundation of compliance. With these tools at your disposal, you can significantly improve the quality of your customer relationships.

Description

Refiner is a customer satisfaction tool that was specifically designed for SaaS, eCommerce, and Membership sites. Our simple and elegant survey widgets allow you to ask your customers any question they may have while they use your product. They will be able to do it on their own brand and at the right time. Refiner seamlessly integrates with your existing marketing and sales strategies. Our integrations make it possible to seamlessly sync survey results to the tools that you already use in real-time. Your CRM, email marketing automation platform or Excel. Refiner allows you to get to know your users, their needs and how you can help them reach their goals. Get started today for free and increase conversions and retention rates by obtaining better customer data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CallTools Yes 
Gmail No 
Google Analytics No 
Google Calendar No 
Google Contacts No 
Google Sheets No 
Instagram No 
Lead Prosper Yes 
LeadByte Yes 
LinkedIn No 
Mixpanel No 
Motileo No 
Phonexa Yes 
Pipes.ai Yes 
Sales Boomerang Yes 
Salesforce No 
Slack No 
Weekdone No 
X (Twitter) No 
boberdoo Yes 

Integrations

CallTools No 
Gmail Yes 
Google Analytics Yes 
Google Calendar Yes 
Google Contacts Yes 
Google Sheets Yes 
Instagram Yes 
Lead Prosper No 
LeadByte No 
LinkedIn Yes 
Mixpanel Yes 
Motileo Yes 
Phonexa No 
Pipes.ai No 
Sales Boomerang No 
Salesforce Yes 
Slack Yes 
Weekdone Yes 
X (Twitter) Yes 
boberdoo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Verisk Analytics

Founded

1971

Country

United States

Website

jornaya.com

Vendor Details

Company Name

Refiner

Country

France

Website

refiner.io

Product Features

Demand Planning

Capacity Planning Yes 
Data Visualization Yes 
Historical Reporting No 
Inventory Optimization No 
Planned vs Actual Tracking Yes 
Product Introduction Planning Yes 
Promotions Management No 
Replenishment Management No 
Sales Forecasting Yes 
Supply Forecasting No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

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