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Average Ratings 4 Ratings

Total
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features
design
support

Description

Joombo serves as a performance and recognition platform designed to assist hospitality businesses in transforming their front-line teams into quantifiable marketing assets. Managers establish transparent review goals that are accessible to the entire team, while a real-time counter indicates current standings and what is necessary to enhance the business's Google rating. Each five-star review is automatically attributed to the specific team member responsible for it, thus making individual achievements apparent and substituting subjective acknowledgment with quantifiable performance metrics. Joombo meticulously tracks reviews, rankings, points, team averages, and personal progress instantaneously, enabling employees to understand their contributions clearly and allowing managers to pinpoint those who are adding value. Furthermore, the points accrued can be exchanged for personalized rewards chosen by each team member, including options like coffee, bonuses, or time off, thereby aligning recognition with genuine motivators for staff. This innovative approach not only enhances employee engagement but also drives overall business improvement by fostering a culture of recognition and accountability.

Description

Elevate your business presence with Yelp by either adding or claiming your listing, ensuring your information is current, and engaging with customer feedback through timely responses to reviews. Utilize insightful analytics to track clicks and calls, and consider premium upgrades for enhanced advertising capabilities. Keep your profile updated with essential details like operating hours and contact information, making it easier for potential customers to reach you. Showcase your business’s highlights by adding appealing photos, which can help convert page visitors into loyal patrons. Provide functionality for users to request quotes, schedule appointments, or inquire directly through your profile, enhancing customer interaction. Stay proactive by monitoring incoming reviews and feedback, fostering an engaging relationship with your clientele to encourage repeat visits. Additionally, gain insights into your audience’s behavior by observing real-time metrics on page activity and user engagement. Understanding your potential customers better can help you tailor your services to meet their needs effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BoxedCMS No 
Coris No 
Darwin Software No 
DataGrip No 
Endorsal No 
Feedback Link No 
GetReviews.ai No 
MINT No 
Mapal Culture Suite No 
Martini No 
Olo No 
Peaka No 
Reviews For Revenue No 
Rosie No 
Social WiFi No 
Spectoos No 
Tastewise No 
Trustami No 
Wombot No 
eateria No 

Integrations

BoxedCMS Yes 
Coris Yes 
Darwin Software Yes 
DataGrip Yes 
Endorsal Yes 
Feedback Link Yes 
GetReviews.ai Yes 
MINT Yes 
Mapal Culture Suite Yes 
Martini Yes 
Olo Yes 
Peaka Yes 
Reviews For Revenue Yes 
Rosie Yes 
Social WiFi Yes 
Spectoos Yes 
Tastewise Yes 
Trustami Yes 
Wombot Yes 
eateria Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Joombo

Founded

2020

Country

France

Website

joombo.co

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

yelp.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Product Features

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives

Swell  Reviews

Swell

Swell CX
Better Business Bureau (BBB) Reviews

Better Business Bureau (BBB)

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