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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Jonot is an innovative queue management solution designed specifically for businesses that cater to walk-in clientele. By utilizing a QR code, web link, or self-service kiosk, customers can seamlessly enter a virtual queue and monitor their position along with the estimated wait time directly from their smartphones, allowing them to wait comfortably from any location. Meanwhile, staff members can efficiently oversee the queue using any web browser, while digital displays in the lobby keep patrons updated on the current and upcoming ticket numbers. Jonot is compatible with existing tablets, computers, and screens, eliminating the need for customers to download an app or create an account, and it ensures that ticket calls can still function over the local network even in cases of unreliable internet connectivity. Additionally, Jonot accommodates multiple locations and queues, offers multilingual experiences for customers, enables custom branding, collects customer feedback, shares marketing content, and supports integrations through webhooks. This comprehensive system enhances customer satisfaction while streamlining the management process for businesses.

Description

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gmail No 
Pipedrive No 
Slack No 
SurveyMonkey No 
webhooks.io Yes 

Integrations

Gmail Yes 
Pipedrive Yes 
Slack Yes 
SurveyMonkey Yes 
webhooks.io No 

Pricing Details

$4.99/month
Starter plan $4.99/month
Pro plan $20.00/month.
Additional locations $5.00/month/location.
Free 14 day trial
Free Trial Yes 
Free Version No 

Pricing Details

$869 per month
Unlimited locations, no implementation fees.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Jonot Oy

Founded

2026

Country

Finland

Website

jonot.io

Vendor Details

Company Name

Qminder

Founded

2011

Country

United Kingdom

Website

www.qminder.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Queue Management

Appointment Scheduling Yes 
Calendar No 
Communication Tools Yes 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing Yes 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan No 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List No 

Waitlist

Alerts/Notifications Yes 
Customer Database Yes 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Alternatives

Alternatives