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Description
Jonot brings walk-in queues and scheduled appointments into one customer flow. Visitors join a virtual queue from a QR code, web link or kiosk, then follow live queue progress and estimated waiting time on their phone. No customer app or account is required.
With Pro, customers book a service and available time online. Email verification, confirmations, reminders, calendar downloads and private booking-management links support the journey before the visit. Customers can cancel or reschedule within the permitted action windows.
The staff calendar shows reservations, while configurable service durations, preparation and cleanup buffers, opening hours, breaks and queue capacity shape availability. Staff serve reservations and walk-ins through the same desk, and public screens identify appointments by anonymous codes.
Use Jonot across multiple locations on existing tablets, computers and displays, with multilingual interfaces, custom branding, feedback and webhook integrations. Walk-in ticket operations can continue over a local network during a temporary internet outage. Reservations and booking management need an internet connection.
Description
NextUp Walk-in offers a cloud-based solution for managing queues and virtual waitlists tailored for walk-in service industries such as barbershops, hair and nail salons, tattoo parlors, pet grooming businesses, repair shops, and service counters. Customers can easily join the queue by scanning a QR code or clicking on a link, allowing them to monitor their position and estimated wait time directly on their mobile devices, while staff oversees check-ins and notifies the next customer using a real-time display. In addition, the system features waiting-room screens and tablets at the entrance that provide information about queue status and facilitate in-person check-ins. The service encompasses client profiles, visit histories, management tools for staff and services, analytical insights, review mechanisms, and a public check-in webpage. The Pro version expands upon these features by incorporating appointment scheduling, online booking, membership options, package deals, gift card capabilities, loyalty programs, commission tracking, payroll export functionalities, and a time clock. Both business owners and their teams, along with invited clients, can access the browser-based platform, while Android applications enhance the experience for both clients and staff members. Overall, NextUp Walk-in streamlines the customer experience by reducing wait times and enhancing service efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ChatGPT
No
Claude
No
Google Calendar
No
Google Sheets
No
Gusto
No
Make
No
Model Context Protocol (MCP)
No
QuickBooks Time
No
RUN Powered by ADP
No
Slack
No
Integrations
ChatGPT
Yes
Claude
Yes
Google Calendar
Yes
Google Sheets
Yes
Gusto
Yes
Make
Yes
Model Context Protocol (MCP)
Yes
QuickBooks Time
Yes
RUN Powered by ADP
Yes
Slack
Yes
Pricing Details
$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Trial
Yes
Free Version
No
Pricing Details
$29/location/month
Free: $0/month for one location, one team member and 50 check-ins/month. Walk-in: $29/month for the first location, then $19/month per additional location. Pro: $59/month for the first location, then $39/month per additional location. Restaurant: $69/month for the first location, then $44/month per additional location. A Pro-feature trial lasts 14 days. Website builder is $19/month per business. Annual billing includes two months free; no setup fee or contract.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Jonot Oy
Founded
2026
Country
Finland
Website
jonot.io
Vendor Details
Company Name
NextUp LLC
Founded
2026
Country
United States
Website
nextupwalkin.com
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
No
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
No
Supports Multiple Counters
Yes
Virtual Queue
Yes
Product Features
Barbershop
Appointment Reminders
No
Appointment Scheduling
No
Client Profiles
No
Email Marketing
No
Employee Management
No
Inventory Management
No
Loyalty Program
No
Payroll Management
No
Point of Sale (POS)
No
Wait List Management
No
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Salon
Appointment Management
No
Booth Rental
No
Client Profiles
No
Employee Management
No
Inventory Management
No
Loyalty Program
No
Multi-Location
No
Payroll Management
No
Point of Sale (POS)
No
Recurring Appointments
No
Alternatives
Alternatives
No Alternatives