Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Jonot is an innovative queue management solution designed specifically for businesses that cater to walk-in clientele. By utilizing a QR code, web link, or self-service kiosk, customers can seamlessly enter a virtual queue and monitor their position along with the estimated wait time directly from their smartphones, allowing them to wait comfortably from any location.
Meanwhile, staff members can efficiently oversee the queue using any web browser, while digital displays in the lobby keep patrons updated on the current and upcoming ticket numbers. Jonot is compatible with existing tablets, computers, and screens, eliminating the need for customers to download an app or create an account, and it ensures that ticket calls can still function over the local network even in cases of unreliable internet connectivity.
Additionally, Jonot accommodates multiple locations and queues, offers multilingual experiences for customers, enables custom branding, collects customer feedback, shares marketing content, and supports integrations through webhooks. This comprehensive system enhances customer satisfaction while streamlining the management process for businesses.
Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
API Access
Has API
No
API Access
Has API
No
Integrations
webhooks.io
No
Pricing Details
$4.99/month
Starter plan $4.99/month
Pro plan $20.00/month.
Additional locations $5.00/month/location.
Free 14 day trial
Pro plan $20.00/month.
Additional locations $5.00/month/location.
Free 14 day trial
Free Trial
Yes
Free Version
No
Pricing Details
$70 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Jonot Oy
Founded
2026
Country
Finland
Website
jonot.io
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
No
Supports Multiple Counters
Yes
Virtual Queue
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No