Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
JOLEADO is a live chat tool crafted to enhance your engagement with website visitors, boost lead generation, and ultimately increase your business revenue. This dynamic platform is engineered to transform casual "website visitors" into "buying customers," a process we fondly refer to as turning chat into cash! Each interaction via JOLEADO results in an immediate contact, which in turn becomes a potential lead. How well does JOLEADO qualify these leads? It has the capability to guide them all the way to a successful sale! This transformation means that every moment spent in chat evolves beyond mere conversation into genuine opportunities for sales. JOLEADO enhances lead progression within your sales funnel by providing a seamless and user-friendly live chat experience across your website, social media efforts, or affiliate networks. Moreover, during off-hours, JOLEADO Live Chat can automate tasks such as scheduling appointments, collecting visitor information, and presenting promotional offers, reinforcing the idea that while we all appreciate conversions, a finalized sale is truly the icing on the cake! With JOLEADO, the potential for increased revenue is not just a possibility; it’s a reality waiting to be realized.
Description
eGain Chat™ provides the capability to deliver immediate chat support to individuals visiting your website. Representatives can communicate through text, share files, direct users to web pages, and provide knowledge base resources to effectively address inquiries in both proactive and reactive manners. Consistently rated as the top choice by industry analysts, it has been instrumental in revolutionizing customer support interactions for businesses for over ten years. This live chat solution is a core component of eGain's comprehensive customer engagement software suite, ensuring smooth integration with other applications focused on social interaction, web experience, and contact center functionalities within the suite. When paired with supporting products, eGain Chat opens up limitless possibilities for enhancing both sales and service experiences. By optimizing the chat experience, businesses can foster stronger relationships with their customers and create a more engaging online environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Boost.ai
No
Majesco
No
NovelVox Agent Accelerator
No
UniAgent
No
WordPress
Yes
Integrations
Boost.ai
Yes
Majesco
Yes
NovelVox Agent Accelerator
Yes
UniAgent
Yes
WordPress
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Joleado
Founded
2010
Country
United States
Website
www.joleadoservices.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/live-chat-software/
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes