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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We are streamlining the process of receiving, prioritizing, and addressing resident requests over the phone, beginning with urgent maintenance issues. Our system automatically ranks requests based on the escalation protocols established for your property. Once requests are prioritized, JobCall efficiently assigns them to your available staff through phone calls and text messages. You can easily monitor details, allocate staff, and prioritize the resolution of each emergency request made by residents captured in our system. Dealing with the high volume of leasing inquiries and resident calls is a significant challenge for property managers. Often, property managers and their teams are engaged in tours, resolving resident concerns, or unavailable after hours, which can lead to missed calls and an overwhelming, disorganized voicemail inbox that requires time to manage. This can result in decreased leasing opportunities and diminished resident satisfaction, ultimately impacting the overall success of property management efforts. By addressing these issues effectively, we aim to enhance both the efficiency of property management and the experience of residents.

Description

Zuma is revolutionizing the sector by creating AI solutions centered around human interaction, which significantly enhances the experience for residents while alleviating challenges faced on-site. By introducing an automated sales agent, they engage with every inbound lead, thereby transforming the way customers connect with various businesses and organizations. This platform is developed with a foundation of AI, machine learning, and human assistance, resulting in increased sales conversion rates and enhanced support capabilities across diverse industries. With the ability to convert interested leads into scheduled tours, Zuma ensures that prospective clients receive prompt responses—right when they need them. Kelsey, the automated assistant, integrates seamlessly with existing property management systems to reach out to new leads immediately. By communicating with clarity and simplicity, Kelsey ensures that users remain unaware they are interacting with AI. Additionally, Kelsey diligently follows up on leads more than five times and rebooks any missed tours, ensuring that every opportunity is maximized. Clients can rely on Kelsey AI or our human support team to address any queries from leads, reinforcing the commitment to outstanding customer service. This comprehensive approach not only boosts efficiency but also enriches the overall client engagement experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Entrata
Knock
RealPage
RentCafe
Yardi EHR

Integrations

Entrata
Knock
RealPage
RentCafe
Yardi EHR

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rex

Country

United States

Website

www.jobcall.com

Vendor Details

Company Name

Zuma

Country

United States

Website

www.getzuma.com

Product Features

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

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