Average Ratings 5 Ratings
Average Ratings 0 Ratings
Description
Jitsi offers a versatile open-source solution for video conferencing across multiple platforms, aiming to ensure that every video interaction, whether between two individuals or a group of up to 75, is of exceptional quality in both sound and visuals. Users can choose to develop their own extensive multi-user video conference application or utilize the existing tools provided by Jitsi, all of which are completely free, open-source, and compatible with WebRTC technology. Our offerings include applications for web, Android, iOS, React Native, and Electron, with easy installation available through Ubuntu and Debian packages that take only minutes. Users have the option to tailor their experience through configuration files or by modifying the underlying code. Many prominent companies in the WebRTC field have integrated Jitsi into their product offerings, and the reasons for this are clear: Jitsi Videobridge and its associated projects provide a secure, dependable, lightweight, and scalable conferencing solution that meets the demands of modern communication needs. In addition, the community surrounding Jitsi fosters innovation and collaboration, enhancing the overall user experience.
Description
Compunetix’s Video Call Center is a web solution built using dynamic WebRTC technology. It allows video connections with just one click, without the need for any downloads. Users can connect video from any device with support for PSTN audio integration to WebRTC. VCC provides call center functionality such as intelligent routing, multiple queues and call transfer. Security is a top priority. Support for encrypted video connections, and HIPAA compliance are available for telehealth apps. The platform can be deployed on a cloud-based system or as a dedicated solution. VCC's simple video interfaces simplify communication and streamline the experience for users. Other features include real time video call transfer and automated queuing. Real-time dashboards and reporting are also available. Multi-party calling capabilities, multi tenant support, call monitoring and advanced collaboration functionality like application sharing, file transfers, and chat are also available.
API Access
Has API
No
API Access
Has API
No
Integrations
Agendize
Yes
All-in-One Messenger
Yes
Axero
Yes
Cal ID
Yes
Dropbox
Yes
Element
Yes
GroupOffice
Yes
Komz
Yes
Leexi
Yes
Mattermost
Yes
Integrations
Agendize
No
All-in-One Messenger
No
Axero
No
Cal ID
No
Dropbox
No
Element
No
GroupOffice
No
Komz
No
Leexi
No
Mattermost
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Jitsi
Founded
2003
Country
France
Website
jitsi.org
Vendor Details
Company Name
Compunetix
Founded
1968
Country
United States
Website
www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/
Product Features
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No