Average Ratings 5 Ratings

Total
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design
support

Average Ratings 0 Ratings

Total
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support

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Description

Jitsi offers a versatile open-source solution for video conferencing across multiple platforms, aiming to ensure that every video interaction, whether between two individuals or a group of up to 75, is of exceptional quality in both sound and visuals. Users can choose to develop their own extensive multi-user video conference application or utilize the existing tools provided by Jitsi, all of which are completely free, open-source, and compatible with WebRTC technology. Our offerings include applications for web, Android, iOS, React Native, and Electron, with easy installation available through Ubuntu and Debian packages that take only minutes. Users have the option to tailor their experience through configuration files or by modifying the underlying code. Many prominent companies in the WebRTC field have integrated Jitsi into their product offerings, and the reasons for this are clear: Jitsi Videobridge and its associated projects provide a secure, dependable, lightweight, and scalable conferencing solution that meets the demands of modern communication needs. In addition, the community surrounding Jitsi fosters innovation and collaboration, enhancing the overall user experience.

Description

Compunetix’s Video Call Center is a web solution built using dynamic WebRTC technology. It allows video connections with just one click, without the need for any downloads. Users can connect video from any device with support for PSTN audio integration to WebRTC. VCC provides call center functionality such as intelligent routing, multiple queues and call transfer. Security is a top priority. Support for encrypted video connections, and HIPAA compliance are available for telehealth apps. The platform can be deployed on a cloud-based system or as a dedicated solution. VCC's simple video interfaces simplify communication and streamline the experience for users. Other features include real time video call transfer and automated queuing. Real-time dashboards and reporting are also available. Multi-party calling capabilities, multi tenant support, call monitoring and advanced collaboration functionality like application sharing, file transfers, and chat are also available.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agendize Yes 
All-in-One Messenger Yes 
Axero Yes 
Cal ID Yes 
Dropbox Yes 
Element Yes 
GroupOffice Yes 
Komz Yes 
Leexi Yes 
Mattermost Yes 
Mentornity Yes 
Nextcloud Yes 
Resourceinn Yes 
Rock Yes 
Rocket.Chat Yes 
RosarioSIS Yes 
Scriby Yes 
Traqq Yes 
Yo!Coach Yes 
evolCampus Yes 

Integrations

Agendize No 
All-in-One Messenger No 
Axero No 
Cal ID No 
Dropbox No 
Element No 
GroupOffice No 
Komz No 
Leexi No 
Mattermost No 
Mentornity No 
Nextcloud No 
Resourceinn No 
Rock No 
Rocket.Chat No 
RosarioSIS No 
Scriby No 
Traqq No 
Yo!Coach No 
evolCampus No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Jitsi

Founded

2003

Country

France

Website

jitsi.org

Vendor Details

Company Name

Compunetix

Founded

1968

Country

United States

Website

www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/

Product Features

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Alternatives

Alternatives

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