Average Ratings 6 Ratings
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Description
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Description
Work Order Avenue dot com offers a comprehensive work order management solution tailored specifically for small and medium enterprises. Regardless of your business type, our platform enables you to efficiently oversee and track your work orders or service requests with remarkable ease. Its intuitive design ensures that users can navigate the software without difficulty. There's no need for installation or complicated setups on your local machines, as everything operates seamlessly in the cloud on our secure servers. All you require is a standard web browser to access the application, making it exceptionally convenient. We handle everything from software updates to data backups, allowing you to concentrate on your primary business objectives without the hassle of managing hardware or software issues. With our system, you can effortlessly monitor and manage your service requests, organize your technician's schedules, and log work hours. Additionally, you can print or email your work orders or invoices with just a click of a button. It’s that straightforward, ensuring that you can focus on what truly matters in your business!
API Access
Has API
Yes
API Access
Has API
No
Integrations
Aisera
Yes
COZYROC SSIS+ Suite
Yes
Carbide
Yes
CyCognito
Yes
Cyble
Yes
Google Docs
Yes
HYCU
Yes
Halo
Yes
Help Desk Migration
Yes
HelpDesk
Yes
Integrations
Aisera
No
COZYROC SSIS+ Suite
No
Carbide
No
CyCognito
No
Cyble
No
Google Docs
No
HYCU
No
Halo
No
Help Desk Migration
No
HelpDesk
No
Pricing Details
$20 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$6.99/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Atlassian
Founded
2002
Country
Australia
Website
www.atlassian.com
Vendor Details
Company Name
WorkOrderAvenue.com
Founded
2010
Country
Canada
Website
www.workorderavenue.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
Product Features
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
Yes
Task Management
No
