Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

Description

Are you looking to ensure optimal uptime for your servers? The Pingability service provides comprehensive monitoring for your servers, which includes checks for web pages and email servers. We will promptly alert you if any server experiences downtime, allowing you to take swift action. You have the flexibility to specify which websites and services you want monitored, and Pingability will keep an eye on them according to your desired frequency. In the event of a service outage, you will receive notifications through phone, SMS, or email. You can also access uptime reports and detailed analyses at any time by visiting our site. While Pingability certainly monitors basic web pages, it also offers the ability to check SSL-secured URLs at no additional cost, verify the presence of specific keywords on a page, and assess whether a page responds within a set timeframe. Additionally, Pingability goes beyond just web pages by checking the functionality of your email server, ensuring it can receive emails sent to the specified address, as well as testing your DNS server's responsiveness, FTP server, and designated ports on your server. This comprehensive monitoring helps you maintain the reliability of all critical online services.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bitbucket
Black Duck
Cardinal
Cognito Forms
CustomerSuccessBox
Espressive Barista
Google Drive
Gravity Forms
Guru
Help Desk Migration
Metric.ai
MuleSoft Anypoint Platform
Opsera
Shorter Loop
Sonrai Security
Statuspage
Testim
Userlane
Zephyr Enterprise
xMatters

Integrations

Bitbucket
Black Duck
Cardinal
Cognito Forms
CustomerSuccessBox
Espressive Barista
Google Drive
Gravity Forms
Guru
Help Desk Migration
Metric.ai
MuleSoft Anypoint Platform
Opsera
Shorter Loop
Sonrai Security
Statuspage
Testim
Userlane
Zephyr Enterprise
xMatters

Pricing Details

$20 per user per month
Free Trial
Free Version

Pricing Details

$9.95 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Atlassian

Founded

2002

Country

Australia

Website

www.atlassian.com

Vendor Details

Company Name

RimuHosting

Founded

2002

Country

New Zealand

Website

pingability.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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