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Description
A system crafted by restaurant owners specifically for their peers, this solution elevates the dining experience through a cohesive blend of point-of-sale systems, kiosks, customer displays, and a dedicated mobile application. It streamlines order management by allowing direct submissions from delivery platforms like UberEats, JustEats, and Deliveroo to kitchen displays. Payment processing is seamlessly integrated, accommodating all leading credit card companies. The user-friendly conversational ordering interface empowers staff to take orders efficiently while promoting cross-selling and upselling opportunities. Menu updates can be executed in real time across all POS devices, online systems, digital signage, websites, and mobile apps, ensuring consistency and accuracy. Gain valuable insights into your menu performance with detailed reports on your best and worst-selling items. Signage can be easily managed to reflect current menus, order statuses, and even highlight social media interactions and customer-generated content. Furthermore, leverage in-depth customer data to enhance personalized service and identify new avenues for growth through comprehensive reporting tools. Finally, maintain control over inventory with real-time management to mitigate shortages, reduce waste, prevent overspending, and eliminate theft. This holistic approach leads to a more efficient operation and improved customer satisfaction.
Description
Oracle's Simphony POS system is designed for comprehensive management of restaurants, catering to a wide range of food and beverage establishments worldwide, including local coffee shops, renowned fine dining venues, and major quick-service chains in locations such as stadiums and amusement parks. This versatile, all-in-one cloud-based POS platform empowers restaurateurs to enhance their online and in-house operations seamlessly from any device, processing billions of transactions annually to ensure exceptional service. With cloud-based adaptability, a robust integration network, and cost-effective monthly subscription plans, Simphony addresses the specific requirements of both single-location eateries and large enterprises spanning 180 countries. The system provides staff and customers with engaging, up-to-the-minute information, streamlining the ordering process and facilitating instantaneous communication between the kitchen and front-of-house. Furthermore, it automates the dissemination of updates regarding daily specials, menu changes, and tailored promotions to every relevant touchpoint, ensuring a cohesive dining experience. This capability not only improves operational efficiency but also enhances customer satisfaction, making it a vital tool for modern restaurants.
API Access
Has API
No
API Access
Has API
No
Integrations
Flipdish
Yes
Apple Pay
Yes
Call2Kitchen
No
Doshii
No
Google Pay
Yes
Microsoft Azure
Yes
Oracle MICROS Express Station
No
Oracle MICROS Labor Management
No
PAR Ordering
No
Paymentsense
Yes
Integrations
Flipdish
Yes
Apple Pay
No
Call2Kitchen
Yes
Doshii
Yes
Google Pay
No
Microsoft Azure
No
Oracle MICROS Express Station
Yes
Oracle MICROS Labor Management
Yes
PAR Ordering
Yes
Paymentsense
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Jinoby
Country
United Kingdom
Website
jinoby.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Product Features
Bar POS
Cash Drawer Management
No
Employee Management
No
Gift Card Management
No
Inventory Control
No
Loyalty Program
No
Separate Checks
No
Split Checks
No
Tips Management
No
Cloud Kitchen Management
Branded Mobile App
No
Branded Website
No
CRM
No
Call Center Panel
No
Feedback Management
No
Inventory Management
No
Kitchen Display System
No
Loyalty Management
No
Menu Integration
No
Multi-Brand
No
Online Ordering
No
Order Management / Tracking
No
Point-of-Sale (POS)
No
Reporting / Analytics
No
Time Tracking
No
Food Delivery
Delivery Tracking
No
Dispatch Management
No
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
Food Service Management
Costing
No
For Cafeterias
No
For Healthcare Facilities
No
Free / Reduced Meals
No
Inventory Management
No
Menu Planning
No
Nutritional Analysis
No
Online Payments / Funding
No
Point of Sale (POS)
No
Purchasing
No
Recipe Management
No
Schools
No
Tray Tracking
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Recipe Costing
Analytics/Reporting
Yes
Demand Planning
Yes
Inventory Management
Yes
Menu Management
Yes
Nutrition/Allergen Management
Yes
Online Ordering
Yes
Point of Sale
Yes
Recipe Management
Yes
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No