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features
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support

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Description

Jewelry Studio Manager is a specialized CRM designed for custom jewellery studios and jewelers, operating seamlessly with Shopify as well as functioning as an independent web application. It meticulously tracks each commission from the initial inquiry all the way through to final delivery, while also managing client preferences, purchase histories, and scheduling consultations, providing customers with a personalized portal to monitor the progress of their pieces. Additionally, it efficiently manages the tracking of materials, deposits, and repair tickets, streamlining the entire process for users. In contrast to standard sales CRMs, this tool is tailored to the unique needs of the jewellery industry, recognizing essential aspects such as commission lifecycles, ring sizes, metal and stone preferences, as well as valuations and repairs, which means that jewellers can utilize a system that fits their workflow perfectly. This solution is particularly advantageous for independent jewellery studios and retailers that have outgrown basic spreadsheets and notebooks, offering a more sophisticated approach to managing business operations. By focusing on the intricacies of the jewellery trade, it empowers users to enhance efficiency and customer satisfaction in their business practices.

Description

Suntech’s Next Generation Technology Solution suite plays a crucial role in facilitating successful Digital Transformation, significantly improving customer experiences throughout the entire value chain in the dynamic jewellery industry. The Suntech Digital Transformation Framework serves as a trusted industry guide that effectively integrates with diverse analytical applications, thereby boosting planning and forecasting abilities for jewellery enterprises. This framework is instrumental in helping organizations enhance process efficiency and standardization, leading to valuable business insights and ultimately a superior customer journey. Central to this transformation is the end consumer, who now engages with businesses through various digital and traditional touchpoints, all while expecting a seamless experience. In this multi-channel landscape, jewellers face the challenge of coordinating promotions through one platform, sales and billing via another, after-sales services through yet another, and addressing customer inquiries across separate systems. Consequently, the complexity of managing operations can overwhelm jewellers, highlighting the necessity for integrated solutions that streamline these processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 

Integrations

Shopify No 

Pricing Details

$9.99/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

JMS Dev Lab

Country

Ireland

Website

jewelrystudiomanager.com

Vendor Details

Company Name

Suntech Business Solutions

Founded

2007

Country

United Arab Emirates

Website

www.suntech-global.com

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History No 
Jewelry Design No 
Marketing Management No 
Multi-Store Management No 
Pricing Management No 
Repair Tracking No 
Supplier Management No 
Wholesaler Management No 

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management Yes 
Consignments Yes 
Customer Purchase History No 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

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