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features
design
support

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Write a Review

Description

Every incident presents a chance to uncover the true dynamics of your organization, and Jeli makes this insight accessible. By guiding you through a tailored, systematic approach for each incident, Jeli ensures that you finish with a comprehensive narrative that can energize your workplace towards enhanced efficiency, deeper engagement, and perhaps even a bit of enjoyment. With Jeli, you can respond to incidents more swiftly without allowing complexities to hinder your efforts. Our complimentary Bot is designed to optimize your workflows, automate interactions with stakeholders, and keep essential reminders and tasks from slipping through the cracks. Jeli begins by gathering vital information from your existing technical tools through our Incident Response Bot, highlighting often-neglected human elements. This process provides a clear snapshot of the who, what, where, and when of an incident, as well as the duration of its resolution. Additionally, Jeli facilitates the inclusion of pertinent notes and poses the right questions for follow-ups, interviews, and comprehensive reports, making incident management not only simpler but also more effective. Ultimately, Jeli empowers teams to learn and grow from each incident, transforming challenges into opportunities for improvement.

Description

TaskCall is a comprehensive platform tailored for automated incident response and management, specifically aimed at IT and DevOps teams. It provides a variety of features including on-call management, AIOps capabilities, automated workflows, real-time call routing, analytics, tools for stakeholder communication, and integration options. This solution is relied upon by various sectors such as retail, healthcare, financial services, and government entities. By utilizing TaskCall, organizations can enhance their ability to identify, react to, and resolve incidents efficiently, thereby reducing downtime and fostering improved collaboration among team members. Moreover, its robust analytics tools empower teams to continuously optimize their incident management processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Amazon CloudWatch No 
Apache Sentry No 
Datadog No 
Google Chat No 
Jira No 
Microsoft Azure No 
Microsoft Teams No 
Rundeck No 
ServiceNow No 
Splunk APM No 
Zendesk No 

Integrations

Slack Yes 
Amazon CloudWatch Yes 
Apache Sentry Yes 
Datadog Yes 
Google Chat Yes 
Jira Yes 
Microsoft Azure Yes 
Microsoft Teams Yes 
Rundeck Yes 
ServiceNow Yes 
Splunk APM Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$9/user/month
14-Day free trial available
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Jeli

Website

www.jeli.io

Vendor Details

Company Name

TaskCall

Founded

2021

Country

United States

Website

taskcallapp.com

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Alternatives

Alternatives