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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Delight consumers with unforgettable experiences while accessing crucial data effortlessly. Design captivating engagements that can be launched across platforms without needing any coding skills. Our experiences are crafted to enhance conversion rates on all devices, increasing purchases while simultaneously gathering valuable customer data. Customers willingly provide you with their declared information. Capture insights about their intentions, preferences, motivations, and interests from your entire demographic. This enables you to implement impactful one-to-one marketing strategies that create tailored experiences. Encourage customers to share their declared data with you actively. Gain a clear understanding of their motivations, intentions, interests, and preferences. Present them with content, products, and offers that are specifically relevant to their needs, as they have explicitly indicated. Gain access to analytics and reporting tools that will reveal how your audience engages with your quizzes and experiences, highlighting areas for improvement in engagement, lead capture, and overall performance to ensure continued success. By leveraging these insights, you can refine your strategies for even greater customer satisfaction and loyalty.

Description

Save several hours each week by utilizing automation for your data insights. Quickly address challenging questions, enhance decision-making, and streamline your service operations. Respond promptly to fluctuations in your performance metrics while managing service expenses effectively. Uncover the underlying reasons for service inquiries and proactively reduce future tickets to provide outstanding service. Demonstrate the return on investment of your customer experience efforts and illustrate the significant impact your team has on customer experience. Insights will pinpoint the specific areas where your service can be enhanced. Gain a deeper understanding of the true factors influencing customer satisfaction, team efficiency, and overall costs. Are you prepared to look forward to your work and feel empowered? Insights facilitate more personalized and effective one-on-one coaching and training sessions. This AI-driven insights platform is designed specifically for leaders in customer service. Move away from arbitrary ticket evaluations and concentrate on what truly matters. Unearth chances to enhance your workforce, service protocols, and product offerings while fostering a culture of continuous improvement. Embrace a transformative approach to elevate your service quality and team performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Manager Yes 
Adobe Marketo Engage Yes 
Attentive Yes 
BI Book No 
HubSpot Marketing Hub Yes 
Mailchimp Yes 
RevenueBase Yes 
SAP Store Yes 
Sailthru Yes 
Salesforce Agentforce Marketing Yes 
UltraDNS Yes 
Wufoo No 
X Ads (Twitter Ads) Yes 
Zapier No 
Zenkit Base No 
Zenkit To Do No 

Integrations

Adobe Experience Manager No 
Adobe Marketo Engage No 
Attentive No 
BI Book Yes 
HubSpot Marketing Hub No 
Mailchimp No 
RevenueBase No 
SAP Store No 
Sailthru No 
Salesforce Agentforce Marketing No 
UltraDNS No 
Wufoo Yes 
X Ads (Twitter Ads) No 
Zapier Yes 
Zenkit Base Yes 
Zenkit To Do Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Jebbit

Founded

2011

Country

United States

Website

www.jebbit.com

Vendor Details

Company Name

Surveypal

Founded

2007

Country

United States

Website

www.surveypal.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Lead Management

Activity Tracking No 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

Marketing Analytics

A/B Testing No 
Campaign Management Yes 
Channel Attribution Yes 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics Yes 
Website Analytics No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation Yes 
Content Analytics Yes 
Contextual Targeting No 
Customer Profiles No 
Experience Management Yes 
Recommendation Engine No 
Website Personalization No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

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