Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform your business with our AI-driven platform designed to enhance your growth. Are you feeling anxious about your sales performance? Unsure of what the future holds for your business? JeM utilizes your current sales data to analyze trends and provide accurate sales forecasts. Frustrated with the high fees charged by services like Just Eat or Deliveroo? Cut those costs by creating your own integrated online ordering website. Your customers can effortlessly place orders with just a few clicks, which will go directly to your EPOS or manager app. Offer your clients a personalized app that seamlessly connects with JeM EPOS, enabling them to easily make collection or delivery orders and process payments within the app. We handle all the complexities of setting up your app and menu, so you don’t have to worry. Additionally, our Caller ID feature allows the system to automatically recognize registered callers, presenting their name, address, and order history, while also making it simple to register new callers, helping you build a valuable customer database for future marketing endeavors. This streamlined approach will not only save you money but also enhance customer satisfaction and loyalty.
Description
We are convinced that consumers should have seamless, voice-based access to the organizations they interact with regularly. Parlance provides the tools for organizations to leverage voice technology, allowing customers to communicate in a natural manner and reach the right person directly when they call. This eliminates the hassle of lengthy wait times, confusing menu options, and the need to press buttons on a phone. With the Parlance voice-enabled call routing system, callers can expect quick, straightforward, and user-friendly experiences as they connect to the appropriate department without the common frustrations associated with IVR menus and Automated Attendants. The resulting high levels of user engagement yield immediate benefits and a compelling return on investment. By offering the experiences that your customers crave while enhancing the efficiency of your contact centers, you can satisfy callers, boost agent availability, lower operational costs, and achieve much more. This innovative approach not only enhances customer satisfaction but also streamlines communication processes for organizations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
JeM Point of Sale
Founded
2014
Country
United Kingdom
Website
jempos.co.uk
Vendor Details
Company Name
Parlance
Founded
1996
Country
United States
Website
www.parlancecorp.com
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
No
Voice Customization
Yes
Voice Mail
Yes