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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Transform your business with our AI-driven platform designed to enhance your growth. Are you feeling anxious about your sales performance? Unsure of what the future holds for your business? JeM utilizes your current sales data to analyze trends and provide accurate sales forecasts. Frustrated with the high fees charged by services like Just Eat or Deliveroo? Cut those costs by creating your own integrated online ordering website. Your customers can effortlessly place orders with just a few clicks, which will go directly to your EPOS or manager app. Offer your clients a personalized app that seamlessly connects with JeM EPOS, enabling them to easily make collection or delivery orders and process payments within the app. We handle all the complexities of setting up your app and menu, so you don’t have to worry. Additionally, our Caller ID feature allows the system to automatically recognize registered callers, presenting their name, address, and order history, while also making it simple to register new callers, helping you build a valuable customer database for future marketing endeavors. This streamlined approach will not only save you money but also enhance customer satisfaction and loyalty.

Description

We are convinced that consumers should have seamless, voice-based access to the organizations they interact with regularly. Parlance provides the tools for organizations to leverage voice technology, allowing customers to communicate in a natural manner and reach the right person directly when they call. This eliminates the hassle of lengthy wait times, confusing menu options, and the need to press buttons on a phone. With the Parlance voice-enabled call routing system, callers can expect quick, straightforward, and user-friendly experiences as they connect to the appropriate department without the common frustrations associated with IVR menus and Automated Attendants. The resulting high levels of user engagement yield immediate benefits and a compelling return on investment. By offering the experiences that your customers crave while enhancing the efficiency of your contact centers, you can satisfy callers, boost agent availability, lower operational costs, and achieve much more. This innovative approach not only enhances customer satisfaction but also streamlines communication processes for organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

JeM Point of Sale

Founded

2014

Country

United Kingdom

Website

jempos.co.uk

Vendor Details

Company Name

Parlance

Founded

1996

Country

United States

Website

www.parlancecorp.com

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

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