Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage with your website visitors through chat, which is the most effective way to assist your customers. This method is significantly quicker than traditional email and far more productive than phone conversations. Avoid leaving your customers feeling dissatisfied; opt for Live Chat 3 today. This tool is designed to work seamlessly across all mobile devices, allowing you to log in and respond to inquiries from virtually any smart mobile device you can think of. Additionally, fully native applications for both iOS and Android are available at no extra cost as part of your license. With automatic push notifications, text messages, and email reminders, operators will always be available when clients require assistance. Live Chat 3 offers integration with three SMS services—Twilio, Plivo, or Nexmo—alongside a free email reminder option. You can easily incorporate Live Chat 3, including its group chat feature, into any website and tailor it to fit your specific web design. The widgets provided are fully responsive and optimized for mobile, ensuring a modern and swift experience for both your customers and operators while enhancing overall satisfaction. By choosing Live Chat 3, you not only improve your customer support but also streamline communication on your platform.
Description
Luminjo serves as an easy-to-use customer service platform that enhances your ability to provide exceptional support, regardless of whether you're operating solo or as part of a team. It enables you to consolidate all customer inquiries in one online location. Best of all, luminjo doesn't require any software installation. The primary objective is to deliver outstanding customer service efficiently. You now have a single platform—your luminjo—where all customer questions can be directed. All communications from both your team and customers are organized within your designated area on luminjo, eliminating any concerns about managing multiple applications. Everything is streamlined! You can keep track of resolved issues, pending inquiries, and the actions taken to assist your clients. With luminjo, you have complete access to the entire history of customer interactions, so when a customer reaches out, you're fully informed about all prior communications. This comprehensive overview allows for quicker resolutions and enhanced customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 one-time payment
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
JAKWEB
Founded
2009
Country
Switzerland
Website
www.jakweb.ch
Vendor Details
Company Name
Awelty
Country
France
Website
fr.luminjo.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No