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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engage with your website visitors through chat, which is the most effective way to assist your customers. This method is significantly quicker than traditional email and far more productive than phone conversations. Avoid leaving your customers feeling dissatisfied; opt for Live Chat 3 today. This tool is designed to work seamlessly across all mobile devices, allowing you to log in and respond to inquiries from virtually any smart mobile device you can think of. Additionally, fully native applications for both iOS and Android are available at no extra cost as part of your license. With automatic push notifications, text messages, and email reminders, operators will always be available when clients require assistance. Live Chat 3 offers integration with three SMS services—Twilio, Plivo, or Nexmo—alongside a free email reminder option. You can easily incorporate Live Chat 3, including its group chat feature, into any website and tailor it to fit your specific web design. The widgets provided are fully responsive and optimized for mobile, ensuring a modern and swift experience for both your customers and operators while enhancing overall satisfaction. By choosing Live Chat 3, you not only improve your customer support but also streamline communication on your platform.

Description

SnapEngage offers a comprehensive live chat solution designed for both support and sales teams. The platform includes numerous customization options that allow for a smooth and user-friendly interface. Additionally, SnapEngage integrates effortlessly with various customer relationship management (CRM) systems. Users can conveniently share files with their customers directly through the live chat interface. Moreover, SnapEngage allows customers to start chat sessions directly from their mobile devices by sending SMS messages, enhancing accessibility and convenience for all users. This makes it an excellent choice for businesses looking to improve communication with their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Measure No 
Adview No 
Basecamp No 
Bitium No 
Freshpaint No 
FullContact No 
Hootsuite No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
Jira No 
Jira Work Management No 
Kommo No 
Median Cobrowse No 
ProProfs Knowledge Base No 
Rambox No 
Salesforce No 
Shift No 
Zendesk No 
elevio No 

Integrations

Adobe Marketo Measure Yes 
Adview Yes 
Basecamp Yes 
Bitium Yes 
Freshpaint Yes 
FullContact Yes 
Hootsuite Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
Jira Yes 
Jira Work Management Yes 
Kommo Yes 
Median Cobrowse Yes 
ProProfs Knowledge Base Yes 
Rambox Yes 
Salesforce Yes 
Shift Yes 
Zendesk Yes 
elevio Yes 

Pricing Details

$30 one-time payment
Free Trial Yes 
Free Version Yes 

Pricing Details

$17.00/month
Starting price$99.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

JAKWEB

Founded

2009

Country

Switzerland

Website

www.jakweb.ch

Vendor Details

Company Name

SnapEngage

Founded

2008

Country

United States

Website

snapengage.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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