Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage with your website visitors through chat, which is the most effective way to assist your customers. This method is significantly quicker than traditional email and far more productive than phone conversations. Avoid leaving your customers feeling dissatisfied; opt for Live Chat 3 today. This tool is designed to work seamlessly across all mobile devices, allowing you to log in and respond to inquiries from virtually any smart mobile device you can think of. Additionally, fully native applications for both iOS and Android are available at no extra cost as part of your license. With automatic push notifications, text messages, and email reminders, operators will always be available when clients require assistance. Live Chat 3 offers integration with three SMS services—Twilio, Plivo, or Nexmo—alongside a free email reminder option. You can easily incorporate Live Chat 3, including its group chat feature, into any website and tailor it to fit your specific web design. The widgets provided are fully responsive and optimized for mobile, ensuring a modern and swift experience for both your customers and operators while enhancing overall satisfaction. By choosing Live Chat 3, you not only improve your customer support but also streamline communication on your platform.
Description
Since 2005, OCC has been delivering live chat assistance to more than 18,000 websites. For business owners looking to engage with visitors through real-time conversations, OCC's chat support software stands out as the leading solution in live support. By utilizing this software, you can offer your customers and site visitors the personal guidance and expert advice they desire. For more established businesses, the Premium Version unlocks the complete range of OCC features not found in the Free version, such as customizable chat windows, access to chat history, the option to buy additional operators or departments, and real-time language translation capabilities. With OCC Enterprise, you can enjoy an exceptionally competitive pricing model that includes all features, limitless operators, infinite websites, and numerous departments, all while ensuring data security through 256-bit SSL encryption. This makes OCC not only the most affordable option for enterprise-level chat software but also a reliable choice for businesses aiming to enhance customer interaction. Don't miss out on the opportunity to elevate your customer service experience!
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 one-time payment
Free Trial
Yes
Free Version
Yes
Pricing Details
$2 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
JAKWEB
Founded
2009
Country
Switzerland
Website
www.jakweb.ch
Vendor Details
Company Name
Motava
Website
www.onlinechatcenters.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes