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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.

Description

NotiLens serves as a dynamic monitoring and alert platform designed to keep founders and development teams informed when critical events either fail, experience unexpected spikes, or suddenly cease to function. Its main features encompass real-time push notifications, machine learning-driven anomaly detection that automatically adapts to your baseline, and silence detection that signals when anticipated activity halts. Moreover, the platform includes on-call scheduling with rotating shifts, escalation protocols to automatically notify the next available team member in case of no response, and user-specific do-not-disturb settings that respect timezone-based quiet hours, ensuring that alerts always reach the appropriate individual. Additionally, broken flow detection is in place to monitor multi-step event sequences and promptly notify users if they do not complete as intended. It also features AI agent monitoring for tracking token usage, API response times, and unexpected cost increases. Furthermore, automation monitoring extends to platforms like n8n, Zapier, and Make to catch silent failures that might occur. With over 40 integrations available, including popular services like Stripe, Shopify, GitHub, Vercel, Sentry, Datadog, AWS, and LangChain, NotiLens provides SDKs for various programming languages such as Python, Node.js, Go, Rust, Ruby, PHP, and Java. It also offers MCP support for AI models like Claude and GPT, alongside dedicated applications for both iOS and Android devices, ensuring users can stay connected and informed on the go.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Azure Monitor Yes 
JAMS Scheduler Yes 
Microsoft Azure Yes 
Microsoft Teams Yes 
PowerShell Yes 
Python Yes 
ServiceNow Yes 
Slack Yes 
Zendesk Yes 

Integrations

Azure Monitor No 
JAMS Scheduler No 
Microsoft Azure No 
Microsoft Teams No 
PowerShell No 
Python No 
ServiceNow No 
Slack No 
Zendesk No 

Pricing Details

$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial Yes 
Free Version Yes 

Pricing Details

$29/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

JAMS Software

Founded

1987

Country

United States

Website

jamsscheduler.com/incident-management

Vendor Details

Company Name

NotiLens

Founded

2026

Country

India

Website

www.notilens.com

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

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