Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ivy merges human knowledge with automated solutions to deliver precise and prompt communication to guests, allowing hotel personnel to focus on other tasks while improving the overall guest experience.
By welcoming guests and tailoring their stay according to individual preferences, Ivy ensures that all requests are addressed within a fraction of a second. Additionally, it provides valuable insights into both guest experiences and operational efficiency through its comprehensive analytics, enabling all guest interactions to be managed seamlessly from a single platform.
Discover the various methods by which Ivy engages with guests and elevates satisfaction ratings. This innovative approach not only streamlines communication but also fosters a more personalized and enjoyable stay for each visitor.
Description
OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android.
OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features.
API Access
Has API
No
API Access
Has API
No
Integrations
Agilysys InfoGenesis
No
Agilysys Spa
No
Book4Time
No
FLEXIPASS
Yes
Front
Yes
Heroku
No
Infor CRM
No
Maestro PMS
Yes
Opera
No
Oracle MICROS POS
No
Integrations
Agilysys InfoGenesis
Yes
Agilysys Spa
Yes
Book4Time
Yes
FLEXIPASS
No
Front
No
Heroku
Yes
Infor CRM
Yes
Maestro PMS
No
Opera
Yes
Oracle MICROS POS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$250
Starter Package
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Go Moment
Founded
2010
Country
United States
Website
www.gomoment.com
Vendor Details
Company Name
OKKAMI
Founded
2016
Country
United States and Thailand
Website
www.okkami.com
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Menu
Color-Coding / Upselling Tools
Yes
Digital Signage / Menu Boards
No
Kiosk Menus
Yes
Menu Design Tools
Yes
Menu Item Management
Yes
POS Integration
Yes
Pre-Made Menu Templates
Yes
Printed/Paper Menus
No
QR Code Menus
Yes
Tablet Menus
Yes