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features
design
support

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Write a Review

Description

Ivy merges human knowledge with automated solutions to deliver precise and prompt communication to guests, allowing hotel personnel to focus on other tasks while improving the overall guest experience. By welcoming guests and tailoring their stay according to individual preferences, Ivy ensures that all requests are addressed within a fraction of a second. Additionally, it provides valuable insights into both guest experiences and operational efficiency through its comprehensive analytics, enabling all guest interactions to be managed seamlessly from a single platform. Discover the various methods by which Ivy engages with guests and elevates satisfaction ratings. This innovative approach not only streamlines communication but also fosters a more personalized and enjoyable stay for each visitor.

Description

OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android. OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys InfoGenesis No 
Agilysys Spa No 
Book4Time No 
FLEXIPASS Yes 
Front Yes 
Heroku No 
Infor CRM No 
Maestro PMS Yes 
Opera No 
Oracle MICROS POS No 
Philips Interoperability Solutions No 
Priceline No 
SOTI MobiControl No 
Salto No 
Samsung Messages No 
Shopify No 
SimpleK No 
Stayntouch PMS Yes 
WebRezPro Yes 
xnPOS No 

Integrations

Agilysys InfoGenesis Yes 
Agilysys Spa Yes 
Book4Time Yes 
FLEXIPASS No 
Front No 
Heroku Yes 
Infor CRM Yes 
Maestro PMS No 
Opera Yes 
Oracle MICROS POS Yes 
Philips Interoperability Solutions Yes 
Priceline Yes 
SOTI MobiControl Yes 
Salto Yes 
Samsung Messages Yes 
Shopify Yes 
SimpleK Yes 
Stayntouch PMS No 
WebRezPro No 
xnPOS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$250
Starter Package
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Go Moment

Founded

2010

Country

United States

Website

www.gomoment.com

Vendor Details

Company Name

OKKAMI

Founded

2016

Country

United States and Thailand

Website

www.okkami.com

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Menu

Color-Coding / Upselling Tools Yes 
Digital Signage / Menu Boards No 
Kiosk Menus Yes 
Menu Design Tools Yes 
Menu Item Management Yes 
POS Integration Yes 
Pre-Made Menu Templates Yes 
Printed/Paper Menus No 
QR Code Menus Yes 
Tablet Menus Yes 

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