Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
IT teams in distributed work environments often spend a significant portion of their day reacting to issues that have already disrupted employees, waiting for tickets to arrive before they can begin investigating. Ivanti Neurons for Digital Experience is designed to shift that dynamic by giving IT teams continuous, real-time visibility into the health, performance, and security posture of every device and application across the organization.
Rather than relying on users to report problems, the platform continuously aggregates endpoint performance data, application behavior, and employee sentiment signals, then applies machine learning to identify patterns that indicate degradation or risk. Automated remediation workflows can address common issues before they reach the service desk, reducing ticket volume and freeing IT staff to focus on higher-value work. A 360-degree view of every device, user, and application across distributed work environments supports faster root cause analysis when issues do require manual attention. For IT teams looking to move from a reactive support model toward one that is more proactive and data-informed, Ivanti Neurons for Digital Experience provides the contextual intelligence and automation to make that shift practical.
Description
TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axonius
No
Azure Virtual Desktop
No
Citrix DaaS
No
IGEL
No
Ivanti
Yes
ServiceNow
No
Integrations
Axonius
Yes
Azure Virtual Desktop
Yes
Citrix DaaS
Yes
IGEL
Yes
Ivanti
No
ServiceNow
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ivanti
Founded
2017
Country
United States
Website
www.ivanti.com/products/ivanti-neurons-for-digital-experience
Vendor Details
Company Name
TeamViewer
Founded
2005
Country
Germany
Website
www.teamviewer.com/en-us/products/dex/