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features
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support

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Description

Managing inquiries related to retail agent policies, billing, claims, and payments can often require full-time attention, especially in larger operations. Ivans eServicing™ streamlines these processes, eliminating the necessity for handling individual requests manually. Additionally, your retail agents receive immediate answers right within their management systems, simplifying their tasks as well. Our goal is to enhance automation across all participants, and Ivans eServicing provides a seamless connection to retail agents’ customer self-service platforms. This approach significantly reduces the time spent on administrative functions, which is crucial since agents are more inclined to collaborate with MGAs that facilitate their workflow. By offering swift access to essential information regarding policies, billing, claims, and payments, retail agents can remain within their systems without disruption. Since no one particularly enjoys the process of paying for insurance, it’s vital to ensure that the experience is as straightforward as possible. Moreover, enabling insured individuals to settle their premiums directly through their retail agent’s self-service portal adds an extra layer of convenience and efficiency.

Description

Practo Insura is an innovative modular platform for property and casualty insurance, designed to manage the entire policy, billing, and claims lifecycle for insurers, managing general agents, and reinsurers. By utilizing this platform, teams can expedite the launch of new insurance products, upgrade outdated processes, ensure compliance across different states, and minimize manual tasks while alleviating operational barriers. Key functionalities of Practo Insura include: • Comprehensive policy administration covering everything from issuance to renewal • Efficient billing and payment processes, including premium billing and collections • Integrated claims management that streamlines the entire process from first notice of loss to final settlement • Advanced rating engine and quote management features • User-friendly portal for insured individuals and a consumer point of sale interface • A dedicated agent portal equipped with quote-to-bind functionalities • Robust compliance and filing workflows to facilitate state expansion and governance of rates/forms • Detailed reporting and operational analytics capabilities This platform not only enhances operational efficiency but also empowers insurance professionals to focus on delivering exceptional customer service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50,000/year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ivans

Founded

1983

Country

United States

Website

www.ivans.com/for-mgas/products/ivans-eservicing/

Vendor Details

Company Name

Practo Insura

Founded

2023

Country

Austin, Texas, USA

Website

practoinsura.com

Product Features

Product Features

P&C Insurance

Billing & Invoicing Yes 
Broker / Agent Portal Yes 
Claims Management Yes 
Commission Management Yes 
Customer Portal Yes 
Document Management Yes 
Insurance Rating Yes 
Marketing Automation No 
Policy Management Yes 
Quote Management Yes 
Reinsurance Administration Yes 
Underwriting Management Yes 

Alternatives

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