Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ItsAlive delivers a user-friendly platform that allows brands to effortlessly create chatbots and services designed to differentiate themselves in the market. These chatbots serve as a modern approach to connect with audiences and facilitate interactions within Facebook Messenger. They can efficiently handle common inquiries while providing a smooth transition to human agents when required by utilizing Facebook Inbox or alternative platforms. A chatbot that cannot adapt to your evolving requirements is not practical. We offer various solutions to address your communication obstacles, allowing you to select the features that best fit your needs. Enjoy crafting your bot with our intuitive interface, which requires no coding expertise. You can publish your bot with a single click, incorporating all necessary content while using a simple drag-and-drop method to organize decision trees into folders. In mere seconds, deploy your chatbot across multiple Facebook pages, and test its functionality live. You can easily duplicate and translate your bot, as well as share it with others. Additionally, keep track of key performance indicators to evaluate your chatbot's effectiveness and gain valuable insights into your audience. Embrace the future of customer interaction with tools that empower you to succeed.

Description

Discover the transformative capabilities of OBI Engage, which seamlessly combines social media, messaging applications, reviews, live chat, and chatbots into a single solution for outstanding customer engagement and online service. This platform guarantees that you can deliver personalized and direct customer service across various channels, including social media, live chat, review sites, and messaging applications, resulting in satisfied and loyal clientele. With OBI Engage, you can effortlessly oversee all online discussions from a unified dashboard while incorporating intelligent chatbots to enhance efficiency in your service operations. Additionally, the system offers advanced workflows, case management, and the ability to integrate with external platforms, ensuring you deliver top-notch service. Stay informed about your company's online presence and respond proactively to mentions with the built-in monitoring feature. Furthermore, you can effortlessly create, schedule, and distribute posts across different social media platforms using the user-friendly content calendar, while also evaluating the effectiveness and reach of your marketing efforts through comprehensive social analytics and reporting. This ensures that your engagement strategies remain effective and responsive to audience needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airtable Yes 
Facebook Yes 
Freshchat No 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IFS Ultimo No 
Instagram Yes 
Mailchimp Yes 
Salesforce Yes 
Slack Yes 
WordPress Yes 
YouTube Yes 
iAdvize Yes 

Integrations

Airtable No 
Facebook No 
Freshchat Yes 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
IFS Ultimo Yes 
Instagram No 
Mailchimp No 
Salesforce No 
Slack No 
WordPress No 
YouTube No 
iAdvize No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ItsAlive

Founded

2016

Country

France

Website

itsalive.io

Vendor Details

Company Name

OBI4wan

Founded

2011

Country

Netherlands

Website

www.obi4wan.com/nl/producten/webcare/

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management Yes 
Email Management Yes 
Knowledge Base No 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Alternatives

Alternatives

Aimylogic Reviews

Aimylogic

Just AI