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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Iterative Billing serves as a comprehensive billing and network management solution specifically designed for internet service providers, WISPs, and WiFi hotspot operators, capable of accommodating anywhere from a single hotspot to a maximum of 9,378 customers under one account. This platform streamlines the processes of billing, invoicing, and collections by integrating various payment systems such as M-Pesa, MTN MoMo, Airtel Money, and Flutterwave, while also offering rapid service activation or suspension via its built-in RADIUS server with Change of Authorization (CoA) capabilities. It efficiently manages both MikroTik RouterOS versions 6 and 7 (allowing onboarding over VPN without requiring public IPs) and Huawei OLTs, as well as enabling remote management of customer routers through TR-069 protocols. Users benefit from a Network Operations Center (NOC) monitor, a detailed network map, double-entry accounting features including payroll and stock management, invoicing aligned with KRA eTIMS standards, and customizable hotspot vouchers featuring branded captive portals. Additionally, a shared WhatsApp inbox equipped with an AI assistant and AI-driven agents for troubleshooting routers and resetting WiFi enhances user experience. The offering is rounded out by dedicated operator applications available on both iOS and Android, alongside a self-service app for subscribers. Notably, the pricing structure is based on usage, ensuring affordability while also being capped to prevent unexpected costs.

Description

Sweepr serves as a cutting-edge digital care platform empowered by AI, designed for both service and smart home providers to enhance customer support through tailored insights, achieving an unprecedented level of digital issue resolution. The platform boasts rapid deployment within weeks, with development timelines condensed to just days, while simultaneously offering real-time improvements. By utilizing adaptive decision-making, Sweepr enhances the accuracy of resolutions, providing a customized experience that is uniquely aligned with each customer's individual needs. This innovative solution streamlines your self-care technology framework, allowing for a no/low-code approach that transforms data into proactive and predictive insights, thereby delivering significant value to consumers. With comprehensive omnichannel support, customers enjoy the ultimate convenience of self-service capabilities around the clock, accessible through their preferred channels. The consistent delivery of channel-specific content ensures high-quality care remains uniform across various platforms, with Customer Intent being a fundamental element of Sweepr’s digital care philosophy, further solidifying its commitment to exceptional service. This focus on personalization not only increases customer satisfaction but also fosters deeper engagement with the services provided.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CCR1016-12G Yes 
CCR1016-12S-1S+ Yes 
CCR1036-8G-2S+ Yes 
CCR1072-1G-8S+ Yes 
CCR2004-16G-2S+ Yes 
CCR2004-1G-12S+2XS Yes 
CCR2004-1G-2XS-PCIe Yes 
Flutterwave Yes 
M-PESA Yes 
Paystack Yes 
Pesapal Yes 
RB1100AHx4 Yes 
RB1100AHx4 Dude Edition Yes 
RB2011UiAS-IN Yes 
RB2011UiAS-RM Yes 
RB2011iL-IN Yes 
RB2011iL-RM Yes 
RB2011iLS-IN Yes 
Razorpay Yes 
Stripe Yes 

Integrations

CCR1016-12G No 
CCR1016-12S-1S+ No 
CCR1036-8G-2S+ No 
CCR1072-1G-8S+ No 
CCR2004-16G-2S+ No 
CCR2004-1G-12S+2XS No 
CCR2004-1G-2XS-PCIe No 
Flutterwave No 
M-PESA No 
Paystack No 
Pesapal No 
RB1100AHx4 No 
RB1100AHx4 Dude Edition No 
RB2011UiAS-IN No 
RB2011UiAS-RM No 
RB2011iL-IN No 
RB2011iL-RM No 
RB2011iLS-IN No 
Razorpay No 
Stripe No 

Pricing Details

$0.135/customer/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Iterative Billing

Founded

2024

Country

Kenya

Website

iterativebilling.com

Vendor Details

Company Name

Sweepr

Website

sweepr.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating No 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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