Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Online shopping experiences often reach their highest volume late at night, and plumbing issues can arise at any moment. Enhance your customer service by providing round-the-clock automated responses to incoming calls. Your customers deserve immediate assistance, allowing them to find solutions and schedule appointments whenever necessary. By focusing on your business’s core strengths, you can leverage that focus for growth. IsOn24 acts as your efficient assistant, ensuring that your customers receive timely responses because even the most powerful heroes need reliable support. It efficiently manages incoming calls, placing them in a queue according to the order they were received. During the wait, callers are entertained with your custom messages and music. You have the flexibility to respond to calls from virtually anywhere, using any phone, or simply by accessing the IsOn24 app on your tablet or computer to manage waiting calls. This seamless integration not only improves customer satisfaction but also allows you to maintain a strong connection with your clients at all hours.
Description
Select either an inbound assistant that responds to events, such as new lead submissions, or an outbound assistant that operates on a predetermined schedule. Integrate your assistant with our various tools and specify the features you want. Your AI phone assistant will be ready to make and receive calls in no time. You can create as many assistants as you wish, easily implementing your workflows and having everything set up in under two minutes. Each phone agent comes equipped with a customized knowledge base and tools specifically designed to meet your individual requirements. Say goodbye to lengthy training periods for representatives. Enjoy the flexibility of complete customization, from choosing different voices and defining prompts to selecting specific language models. Our phone agents are operational 24/7/365, efficiently managing both incoming and outgoing calls. Callers also have the option to request a transfer to a human representative at any point during their conversation. Additionally, every call is recorded by default (unless you choose otherwise), enabling you to revisit and assess any interaction at your convenience. This ensures that you maintain a high standard of service and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Calendar
Yes
ActiveCampaign
No
Asana
No
Axis LMS
Yes
Bettermode
No
Bonjoro
No
Discord
No
ElevenLabs
No
Frame
No
GitHub
No
Integrations
Google Calendar
Yes
ActiveCampaign
Yes
Asana
Yes
Axis LMS
No
Bettermode
Yes
Bonjoro
Yes
Discord
Yes
ElevenLabs
Yes
Frame
Yes
GitHub
Yes
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IsOn24
Founded
2014
Country
United States
Website
www.ison24.com
Vendor Details
Company Name
Leo
Website
www.askleo.io