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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Online shopping experiences often reach their highest volume late at night, and plumbing issues can arise at any moment. Enhance your customer service by providing round-the-clock automated responses to incoming calls. Your customers deserve immediate assistance, allowing them to find solutions and schedule appointments whenever necessary. By focusing on your business’s core strengths, you can leverage that focus for growth. IsOn24 acts as your efficient assistant, ensuring that your customers receive timely responses because even the most powerful heroes need reliable support. It efficiently manages incoming calls, placing them in a queue according to the order they were received. During the wait, callers are entertained with your custom messages and music. You have the flexibility to respond to calls from virtually anywhere, using any phone, or simply by accessing the IsOn24 app on your tablet or computer to manage waiting calls. This seamless integration not only improves customer satisfaction but also allows you to maintain a strong connection with your clients at all hours.

Description

Select either an inbound assistant that responds to events, such as new lead submissions, or an outbound assistant that operates on a predetermined schedule. Integrate your assistant with our various tools and specify the features you want. Your AI phone assistant will be ready to make and receive calls in no time. You can create as many assistants as you wish, easily implementing your workflows and having everything set up in under two minutes. Each phone agent comes equipped with a customized knowledge base and tools specifically designed to meet your individual requirements. Say goodbye to lengthy training periods for representatives. Enjoy the flexibility of complete customization, from choosing different voices and defining prompts to selecting specific language models. Our phone agents are operational 24/7/365, efficiently managing both incoming and outgoing calls. Callers also have the option to request a transfer to a human representative at any point during their conversation. Additionally, every call is recorded by default (unless you choose otherwise), enabling you to revisit and assess any interaction at your convenience. This ensures that you maintain a high standard of service and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
ActiveCampaign No 
Asana No 
Axis LMS Yes 
Bettermode No 
Bonjoro No 
Discord No 
ElevenLabs No 
Frame No 
GitHub No 
Gravity Forms No 
Jobber Yes 
Mailjet No 
Mastodon No 
Nifty No 
Supabase No 
Telegram No 
VTEX No 
Webflow No 
XML No 

Integrations

Google Calendar Yes 
ActiveCampaign Yes 
Asana Yes 
Axis LMS No 
Bettermode Yes 
Bonjoro Yes 
Discord Yes 
ElevenLabs Yes 
Frame Yes 
GitHub Yes 
Gravity Forms Yes 
Jobber No 
Mailjet Yes 
Mastodon Yes 
Nifty Yes 
Supabase Yes 
Telegram Yes 
VTEX Yes 
Webflow Yes 
XML Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IsOn24

Founded

2014

Country

United States

Website

www.ison24.com

Vendor Details

Company Name

Leo

Website

www.askleo.io

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